Logistics Operations Expert

Logistics Operations Expert
Location: Atessa (CH), Italy
Salary range: €49,000–€65,000 gross per year, depending on experience
Role purpose
The Logistics Operations Expert ensures the smooth, compliant and customer-focused daily management of ordering, logistics and invoicing for primary movements—from order entry through delivery to the final destination. The role strengthens alignment between service providers and Syngenta teams while driving performance and improvement.
Key responsibilities
Own standardised cross-functional processes in Logistics and Order Management, driving continuous improvement with third-party service providers.
Manage escalated Level 1 Order Management and Logistics issues across Order Management, third-party logistics providers, site teams and internal customers.
Identify and pursue opportunities to improve Logistics and Order Management service levels.
Coordinate and advise stakeholders across Regional/Country P&S teams, Commercial Units and Atessa Site Logistics in alignment with service providers.
Support the Logistics Operations Manager in monitoring the performance of third-party providers.
Help ensure that service providers comply with all business requirements and Syngenta codes of practice.
Support and coach Key Users on ways of working and current business priorities.
What you bring
A proactive, ownership-driven approach and willingness to explore alternatives and long-term implications.
Lean and analytical thinking to identify trends, determine root causes and initiate sustainable solutions.
Strong stakeholder and expectation management, with the ability to turn operational detail into clear recommendations for leaders.
Advanced English and professional Italian.

Employment type
Full-time

Work arrangement
Hybrid