Operational Support Specialist I

Communicate effectively internally and externally
Work cooperatively
Direct sample flow and preparation in an efficient manner
Ensure accurate and efficient execution of written protocols
Pleasant and friendly demeanor.
Ability to multi-task
Ability to follow directions
Receive, prepare, categorize and organize incoming samples for entry
Register samples, label, proof, divide and deliver to labs
Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate
Participate in ensuring prioritization of sample registration
Prepare, distribute, and retain Sample Entry Reports appropriately
Update sample data and issue revised Sample Entry Reports where changes are needed
Assist to deliver consumables to labs
Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested
Answer and direct phone calls
Mail final official EBDI testing certificates
Effectively communicate personnel issues to Group Lead
Participate in maintaining ISO documentation
Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans
Maintain confidentiality regarding customer, samples, and employee information
Cross train/work in labs on an as needed basis
Assistance in seed disposal event disposal of retain samples and waste
Associates degree in administrative or related field preferred.
The incumbent must have good organizational skills and the ability to communicate with subordinates, peers, supervisors, and possibly customers.
Be a highly energetic, innovative, creative, people person.
Effective communicator and ability to cross train in lab areas.
Excellent verbal and written communication skills.
High attention to detail.
Competent with use of Microsoft applications: Excel, Word, One Note, and Power Point

Employment type
Full-time

Work arrangement
No