Sailpoint Developer

Senior SailPoint L3 Engineers to join our SailPoint Identity Governance team. The ideal candidates will have excellent SailPoint IIQ / ISC support and code debugging skills, with strong hands-on experience in troubleshooting, maintaining, and enhancing SailPoint implementations in a 24x7 support environment.
Experience Level
5–8+ years of overall IT experience.
5+ years of strong hands-on experience in SailPoint IIQ / ISC support and development.
Key Responsibilities
Provide L3 production support for SailPoint IdentityIQ (IIQ) and/or Identity Security Cloud (ISC).
Perform deep code debugging and troubleshooting of SailPoint workflows, rules, connectors, and integrations.
Analyze production issues by reviewing logs, error traces, and source code to identify root causes (RCA) and implement fixes.
Support Lifecycle Management (LCM/LCE) processes including Joiner, Mover, and Leaver flows.
Review and support CI/CD pipelines, GitLab merge requests, and deployments.
Handle ServiceNow incidents, changes, and problem tickets related to SailPoint.
Support and maintain integrations with Active Directory, Azure AD, SQL Server, and target applications.
Use Splunk and other monitoring tools for proactive issue detection and troubleshooting.
Collaborate with DevOps teams and application owners.
Participate in 24x7 shift rotations and on-call support.
Mandatory Technical Skills
Strong hands-on experience with SailPoint IdentityIQ (IIQ) and/or SailPoint ISC.
Excellent SailPoint code debugging and troubleshooting skills.
Strong development experience in Java and Beanshell (PowerShell is a plus).
In-depth knowledge of SailPoint concepts including:
Identity Cubes
Identity Attribute Mappings
LCM/LCE workflows
Role Management
SOD Policies
Experience with SailPoint integrations:
Active Directory
Azure AD
JDBC / SQL Server
Web Services, SCIM, Delimited Files connectors
Hands-on experience with ServiceNow (integration and ticket handling).
Working knowledge of GitLab (or similar version control tools).
Understanding of CI/CD pipelines.
Experience working in an Agile / Scrum environment (JIRA).
Preferred / Good-to-Have Skills
Advanced SQL Server query experience.
Hands-on experience with Splunk for log analysis.
Basic knowledge of Kubernetes.
Experience with CyberArk integrations.
Exposure to cloud IAM and DevOps practices.
Behavioral & Soft Skills
Highly self-motivated with strong ownership mindset.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Ability to work independently in a high-pressure production support environment.
Willingness and flexibility to work in a 24x7 shift model.

Work arrangement
Hybrid