Live opening · Posted 12 hours ago
Trading Support Operator EMEA (m/f/x)
GRID eSports GmbH · Wroclaw, Dolnośląskie, Poland
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At a glance
The key details from the original listing.
CompanyGRID eSports GmbH
LocationWroclaw, Dolnośląskie, Poland
Work modeYes
Source
Recruitee
ListedPosted 12 hours ago
About the role
Description supplied by the original job listing.
Do you enjoy helping customers with complex issues?
Are you a champion of customer-first processes?
Do you have an interest in competitive video gaming?
If the answers to the above questions are yes, then this role could be ideal for you!
In this role, you will join the Support Organization at GRID, a team of customer-facing Support Operators across the globe, where a professional client-first mentality is crucial to delivering customer service excellence.
You will work closely with sportsbook customers and internal stakeholders to support the delivery of GRID's Odds products and trading-related services.
You will be responsible for investigating customer queries and operational alerts, communicating directly with customers, and supporting the resolution of issues affecting GRID's Odds products.
Work arrangement
Yes
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