Assistant Manager, Carvela, York Outlet

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.
WE NEED YOU TO:
Ensure service standards are consistently met in your store, through regular team motivation, training and development
Be a mentor for your team by demonstrating service standards and leading by example
Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager
Ensure operational objectives of the store and company are upheld and maintained
Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
Regularly update the store manager on trade and team performance
Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team
Maintain a high-performance team through regular one- to-one meetings
Build and maintain excellent client relationships for repeat business
Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales
Monitor and manage stock deliveries
Work with head office merchandising team to ensure restock accuracy
Coordinate store stock take and maintain stock accuracy standards
Organise and execute impactful store promotions to boost overall sales for store
Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies
Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines
Keep up to date with new fashion trends
Be an ambassador for your team and store
Requirements
Strong communicator
Understanding of excellent service
Previous experience in retail
Interest and awareness of key fashion trends
Self-motivated and driven by targets
Confident working in a team
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
Benefits
Competitive basic salary
Generous bonus structure
Pension Scheme
Gorgeous shoes each season
Amazing employee discounts
If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.
We Are One
For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism

Work arrangement
No