Social Care Advisor

Number of Vacancies:
1
Time Type:
Part time
Worker Type:
Regular
Proposed Interview Date:
Monday, November 23, 2026
Hours of Work:
20
Hiring Manager:
Rachel Bradshaw
Contact Number:
01482 414888
Job Description Summary:
This is a part time 20 hour, permanent position.
Grade 6 – Pro Rata Salary £16,494 - £17,902.
This role is not available for sponsorship therefore is only open to applicants who have the right to work in the UK.
Are you passionate about making a positive and lasting difference for the people of Hull? Care and support in Hull is transforming and Hull City Council are looking for exceptional individuals like you to join the Adult Social Care team. If you have experience of working with vulnerable adults and in a service area as a first point of contact, along with knowledge of relevant social care legislation, policies and guidance then we have an exciting opportunity for you.
You will work as a first point of contact within a multi-disciplinary team in the delivery of meaningful, person centred and solution focused interventions which identify the person as the expert in their life. This includes the new Integrated discharge Team working and our new Discharge to Assess model. Your conversations will enable people to shape their own lives, identify their own outcomes and steps forward and provide interventions to sustain their independence.
You will use the online information, information gathered from the person, ward and signpost where appropriate to maximise peoples independence and support individuals home/discharge from hospital.
Please note that 7 day working including bank holidays will be required and it is anticipated this will not be more than 1 weekend in 3. This post will be supporting through our discharge to asses model and we have different office spaces and the need for flexible individuals who may be needed to go to different environments to support assessments, e.g. other care units and the community including peoples own homes. Further details will be discussed with you once in post.
For informal discussion about the post please contact Rachel Bradshaw on 01482 414 888 or rachel.bradshaw@hullcc.gov.uk
ROLE AND PURPOSE
The post holder will work as a first point of contact within a multi-disciplinary team in the delivery of meaningful, person centred and solution focused interventions which identify the person as the expert in their life.
They will have conversations enabling people to shape their own lives, identify their own outcomes and steps forward and provide interventions to sustain their independence. Using solution focused conversations, they will acknowledge the person’s situation in ways that listen for and ask questions that search out the building blocks of possibilities eliciting the person’s knowledge, skills and abilities and as appropriate assisting them to develop outcomes and agree steps and goals with people.
They will facilitate access to suitable knowledge, advice and information, and if appropriate, access to further support, assessment and if necessary service provision.
They will assist people, where appropriate, to develop quality informal relationships with carers, support from community groups and organisations, and access to universal services.
The post holder will use the online information and advice hub (Connect to Support) and its directory of services to enable people to get the right contacts to meet their personal outcomes at the right time.
The post holder will also use the in-house IT system to record contacts and refer people on to relevant parts of the Adult Social Care system.
Where there are significant complexities the post holder will exercise initiative, creativity, innovation and judgement seeking support from the line manager and wider team.
The post holder will enable suitable risk taking for people who have capacity, and promote the principles of Making Safeguarding Personal. The post holder will offer a flexible, immediate response to people, their families and carers. They will refer, liaise, consult and work effectively with a range of professionals, partner agencies and networks in order to build strong effective partnerships which support integrated and multi-disciplinary working. Care and Support planning, when undertaken, must maximise the use of assistive technology and occupational therapy.
The post holder will be able to demonstrate flexibility and work collaboratively across the health and care system, ensuring responsiveness to surges in demand and escalation of issues when urgently required.
PRINCIPAL ACCOUNTABILITIES:
1. Statutory Obligations – to have knowledge of the Care Act, Mental Capacity Act, Human Rights Act and what they mean in practice for working with vulnerable adults.
2. The post holder will have an ability to use solution focussed conversation. This will involve the post holder being committed to undertaking learning which will promote skills essential to solution focused practice. The conversations will respect the individual as the expert in their lives, using questions that enable people to develop steps forward whilst providing knowledge, advice and responses in line with statutory obligations and primary legislation.
3. The post holder will demonstrate a flexible and adaptable approach to their working environment. This will include having confidence to work with a range of communication techniques e.g. telephone, website, text messaging, face to face and working in a variety of locations, possibly on a lone working basis or as part of a multi-disciplinary team.
4. The post holder will need to be resourceful, enthusiastic and instrumental in leading a fundamental shift in enabling people to maintain control and independence whenever possible. They should encourage the use of self-assessment and through confident, dynamic provision of information and advice enable people to connect with their communities and increase people’s choices and options. They will be required to complete supported self-assessment where appropriate, work in partnership with people to develop proportionate support plans and where there is a clear need to commission support, able to refer people onto more suitable support where this is needed
5. To protect the safety and welfare of vulnerable adults, families and their carers, within the ‘Making Safeguarding Personal principles. Recognise risk indicators of different forms of abuse and neglect. Demonstrate an outcome focused, person centred approach to safeguarding practice. Through formal supervision escalate complex case management for progression to appropriate allocation
6. In some circumstances the post holder may visit, either at the person’s home or a community base, along with other support services, where necessary, to enable wellbeing, early intervention and prevention. There will be a strong link to the Social Prescribing Service. Practice in making and receiving referrals will be developed as part of the post holder’s role.
7. The post holder will be required to be positive and productive in the development of excellent working arrangements with partner agencies, stakeholders and networks which will bring knowledge and resources to the team and which will positively connect people to their communities.
8. The post holder will have a confident and dynamic approach to work which will support the management of conflicting demands and working with people, their families and carers who may be in crisis. They will need to be resourceful and confident to make decisions about which referrals are needed, They will be autonomous in recognising when immediate action and clarity is required from the wider team when situations deviate from guidance offered in policies and procedures or when there are complex issues which require a multi-disciplinary approach. In these circumstances they will utilise the skills of other colleagues and resources in the wider team in order to share difficult issues particularly where there is evidence of risk or safeguarding, or where a person’s capacity to make decisions is in question.
9. The post holder will assist people with their communication needs, enabling access to independent advocacy, and supporting with the provision and access to comprehensive information and advice, followed up by a ‘Think Local’ appointment if this is required, or alternatively a referral to the Social Prescribing Service
10. The post holder will be required to build knowledge of community resources and contribute to the development of a community directory using Connect to Support. The post holder will also contribute to and use its information and advice pages, and other relevant technology.
11. The post holder will be required to actively participate in the learning and development of the team, sharing ideas, reflecting on practice and fostering a culture which supports the philosophy and vision of the team and the wider directorate. This is particularly true in relation to the Social Prescribing Service and the development of Local Area Coordination.
12. Has responsibility for maintaining up to date, accurate and quality data on the electronic database, with reference to case recording and all other relevant information.
13. To make full use of supervision by preparing effectively, contributing fully and carrying out actions agreed. To include training and professional development.