Security Analyst, Physical Security Systems

The Security Analyst supports the administration, operation, and deployment of enterprise physical security systems, including access control, video management, and related security technologies. This role provides technical support, administers system access, assists with system deployments, and delivers training and support to end users and site administrators.
Key Responsibilities
Security Systems Administration
Administer Genetec Security Center and related physical security systems.
Manage user access, permissions, Active Directory groups, and system configurations.
Support onboarding, offboarding, access reviews, and audit activities.
Maintain system records and access documentation.
Security Systems Support and Deployment
Provide technical support for access control systems, video management systems, cameras, readers, controllers, and related security devices.
Troubleshoot system issues and coordinate resolution with vendors, integrators, Business Technology Solutions, and site stakeholders.
Support system deployments, upgrades, testing, commissioning, and operational handoff activities.
Verify system functionality and assist with issue resolution during implementation activities.
Training and User Support
Deliver training for end users and site administrators.
Provide ongoing support and guidance to system users and security personnel.
Support operational readiness and system adoption following deployments.
Maintain documentation required for operational support and compliance activities.
Bachelor's degree in Criminal Justice, Security Management, Information Technology, Business, or a related field, or equivalent work experience.
3-5 years of experience supporting physical security systems, including access control and video management platforms.
Experience with Genetec Security Center administration preferred.
Experience supporting access management, user administration, and audit activities.
Familiarity with physical security devices, including cameras, card readers, controllers, and related hardware.
Strong troubleshooting, problem-solving, communication, and organizational skills.
Ability to work effectively with internal stakeholders, vendors, and system integrators.
Ability to manage multiple priorities in a fast-paced environment.
Willingness to travel domestically and internationally as required.

Employment type
Full-time

Work arrangement
Yes