Associate Business Analyst I

Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
Job Summary: The Associate Business Analyst I (Associate BA I) is responsible for contributing to the delivery cycle of SPS API integrations in the Network Subscription Onboarding team, designing new partner integrations, handling ongoing changes, and triaging production issues. This person will produce internal facing, API design artifacts for our engineering and implementation teams. The role will be evaluated on team contribution to productivity, ability to meet deadlines, and impact to production dataflow. This person is expected to understand the information typically required on a wide range of supply chain business documents, such as orders, invoices, shipments, and inventory. In this role the Associate BA I will manage a full project load of new integrations and changes while also contributing to the queue of open production issues
WHAT YOU'LL DO
• Consult with trading partners to determine business requirements and translate them into SPS canonical language; design and maintain partner-specific API integrations by analyzing partner API documentation, retailer and industry requirements, and typical EDI data and validation practices.
• Contribute to ongoing maintenance of partner integrations by diagnosing and documenting production issues and routing fixes to engineering.
• Support implementation teams during formal testing by troubleshooting issues and confirming API details as needed.
• Partner with other Business Analysts to support department and company strategic initiatives and priorities.
• Oversee a project's delivery to meet overall project plans and timelines.
• Serve as the design lead and technical contact for communications with external trading partners.
• Handle trading partner credentials, access details, and contact information securely and in line with SPS data handling and security practices.
WHAT YOU BRING
• Bachelor's degree or equivalent combination of education and experience.
• 0-1 years of relevant experience required; the ability to learn quickly and take ownership is essential.
• Strong oral and written communication and interpersonal skills.
• Strong problem-solving skills and a willingness to take on new challenges.
• Ability to learn the technical details of a given solution and make delivery-related decisions once understood.
• Ability to read and work with JSON or XML payloads and basic HTTP concepts.
• High attention to detail.
• Demonstrated concern for satisfying external and/or internal customers.
• Effective and professional communicator across departments and roles.
PREFERRED QUALIFICATIONS
• Business experience with a technology understanding.
• Familiarity with the data typically required on supply chain documents and the validation trading partners commonly expect (EDI standards knowledge not required).
• REST API experience (SOAP a plus).
• Experience using API documentation and tools (OpenAPI/Swagger, Postman, or similar).
• Able to build and use basic Postman collections to authenticate and test API endpoints, payloads, and error codes.
• Understanding of API authentication concepts (OAuth, API keys) and common patterns such as pagination and polling.
• Familiarity with Jira and Confluence.
LOCATION
This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.
WHAT WE OFFER
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $58,900.00 – $88,400.00. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.