Office Administrator (Onsite)

SHIFT:
Any (United States of America)
Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.
A Brief Overview
This role is a recognized specialist that provides advanced administrative support.
Oversees departmental scheduling. Coordinates travel. Assists with the preparation of reports. Leads the work of others but does not have direct management responsibilities. Highest level individual contributor role (for non-executive level support). Demonstrates effective workload balance and ability to prioritize imperative work while meeting deadlines across remaining responsibilities.
What you will do
Clerical and Administrative Support
Perform advanced administrative tasks including triage calls, coordination and scheduling. Respond to complex inquiries and assist stakeholders.
Maintain systems, procedures, and methods for record keeping and reporting.
Assist in the preparation and coordination of for meetings, interviews, committees, conferences and calendars including schedules, agendas and minutes.
Prepare presentations, letters, reports, memoranda, and related materials.
Coordinate travel and expense approval.
Assist with preparation of financial and quality reports.
Office Maintenance
Manage office supplies and order for the department.
Manage the centralized email account for the department.
Employee Support
Maintain the departmental calendar, directory, timekeeping, and schedules.
Update and provide new employee orientation for all new hires.
Collaborate internally all new employee needs including network setup, program access, phones, keys, and physical space.
Other duties and administrative support projects as required.
Education Qualifications
High School Diploma or GED - Required
Experience Qualifications
At least five (5) years of administrative experience in office or clinical setting - Required
Skills and Abilities
Advanced knowledge of administrative and office management processes, procedures, principles and best practices
Basic knowledge of medical terminology and protocols
Basic knowledge HIPAA regulations
Intermediate proficiency with electronic medical record software (EPIC)
Intermediate proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint)
Excellent verbal and written communications skills
Excellent customer service skills
Excellent interpersonal skills
Excellent organizational skills
Excellent time management skills
Strong conflict resolution skills
Ability to maintain confidentiality and professionalism
Ability to work independently with minimal supervision
Ability to collaborate with stakeholders at all levels
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.
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SALARY RANGE:
$28.05 - $35.05 Hourly
Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.
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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.