Bilingual Receptionist - IDEA Edgecliff (Immediate Opening)

Role Mission: The mission for the receptionist is to support students, families and team members by providing excellent customer service and serving as the first point-of-contact for students, parents, visitors and phone inquiries. The receptionist will focus primarily on ensuring parent satisfaction and ensuring families’ needs are met by sharing information, coordinating with other team members, and greeting all visitors.
What We Offer
Compensation:
Compensation for this role is set at an hourly rate ranging between $17.30 for 0 years of experience and $21.62
This role is also eligible for a performance bonus based on team performance and goal attainment.
Other Benefits:
We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include:
Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation.
Tuition Reimbursement: Staff members may apply for up to​ 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability.
Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost.
Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable.
What You Bring -- Competencies:
Mission Focus – focuses on IDEA’s core purpose of getting all students into college
Record of Results – holds high expectations for self and others to achieve and surpass intended goals
Problem Solving – able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals
Communication – effectively conveys information using a variety of channels and techniques
Continuous Improvement – proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions
Qualifications:
Bilingual
Education: High school diploma or GED
Experience: One year of clerical experience in office setting
Knowledge and Skills:
Proficient keyboarding skills
Effective organization, communication, and interpersonal skills
Ability to follow written instructions and operate multi-line phone system