Senior Software Engineer - Craft Education

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career.
Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.
At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.
Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.
If you’re looking to join the work-based learning revolution, we’d love to talk with you. At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development. We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Technical 410
Pay Range: $143,700.00 - $222,700.00
Job Description
The Senior Software Engineer for Craft (https://www.crafteducation.com/) is responsible for the research, design, development, analysis, testing, and implementation of software operating or application systems. They communicate project information to client, project manager, or other design personnel working on projects. They maintain good working relationships with clients and staff. They write and maintain complete documentation. They support team members to ensure established goals and deadlines are met and they keep management informed of status and significant problems.
*This position is expected to work in the Craft office located in Downtown Nashville, TN.
Acts as an expert in assigned areas of software engineering. Mentors other more junior engineers to be more effective in their role.
Maintains accountability for quality of services in their assigned area and success of assigned projects for on-time, on-budget, and on-scope delivery.
Contributes as a lead or consultant for at least one team. May be a ‘go-to’ person in a particular sub-discipline or application area.
Contributes formally and informally to effectiveness of the team through formal and informal mentoring and direction during team meetings and problem solving.
Communicates effectively and regularly with other disciplines to identify and resolve problems and contribute to organization success.
Leads teams or cross-functional groups in identifying and transferring knowledge through formal and informal means (formal presentations, internal white-papers, etc).
Acts as a planning consultant for team or portfolio when identifying technical risks and dependencies. Identifies potential problems, as well as potential solutions, far in advance and mentors other engineers in risk management.
Speaks authoritatively and accurately with respect to questions related to their area of ownership or the platform as a whole.
Contributes directly, and leads others, in rapid identification of system problems minimizing time to restoration of services.
Assists engineering management in identifying opportunities for improvement within the team, including training, technical feedback, emerging problems, etc.
Applies strategies and tools to plan and execute testing strategies to find the ‘sweet spot’ that maximizes quality while minimizing costs. Demonstrates the ‘good enough’ principle that balances quality and time to implement.
Interprets functional, non-functional, and implied requirements into designs and code that meet those specifications. Identifies gaps, risks, and deficiencies in such requirements and proposes solutions. Guides more junior engineers on how to plan and execute on requirements delivery.
Performs other job-related duties as assigned.
KSAs
Understanding of the processes associated with software development, including Planning, Measurement, Coding, Testing, Reuse, Tools, Abstraction, Algorithms and Complexity, Security, and basic system understanding.
Ability to employ the tools and techniques related to an engineering discipline, such as database management, user interface development, inter-process communications, etc.
Ability to create designs that can be realized in code that achieve functional and non-functional requirements for an application or at the system level. Appropriately uses design patterns, system decomposition, security, and fault tolerance. A demonstrated capability in one or more design methodologies, such as Object-oriented design, Function-oriented design, data centered design and the notations appropriate for each.
Ability to understand differences, strengths and weaknesses of various Software Development Life Cycle models, and practical considerations of options
Understands implications of Software as a Service in the creation of software systems. Thinks of and designs for scale, reliability, and cost in a public cloud environment. Uses data and metrics to analyze Key Performance Indicators.
Ability to explain the basic value of a system and subsystems to users and how the various subsystems inter-operate to provide features. Able to act as a partner with Operations in solving problems at a system level. Knows what the system can and cannot do.
Ability to demonstrate a sense of urgency when looking for solutions to problems
Understands the general higher education landscape, particularly with on-line higher education, including competitive landscape, opportunities, and feature gaps.
Ability to identify innovative ideas or technologies that represent opportunities to advance the capabilities of the university education platform, our efficiencies in improving our platform, or both. Can leverage change management processes to drive adoption.
Ability to make the team stronger and more cohesive
Strong communication skills with the ability to engage others at the right level at the right time. Communicates effectively in group settings by knowing audience, listening effectively, and being responsive. Presents solutions not just problems and effectively manages expectati