Live opening · Posted 7 hours ago
Global Product
Kotak Mahindra Bank · Mumbai, Maharashtra, India
JobBeeper subscribers received an alert for this role.
At a glance
The key details from the original listing.
CompanyKotak Mahindra Bank
LocationMumbai, Maharashtra, India
Work modeNo
Source
Oracle
ListedPosted 7 hours ago
About the role
Description supplied by the original job listing.
Client Servicing & Product Support: Act as a key client contact, providing high-quality servicing, confidently explaining investment products and features, and addressing product, transaction and account-related queries and escalations.
Client Engagement & Business Enablement: Proactively engage with clients to understand their requirements, support Sales and Relationship Management teams, and facilitate seamless onboarding, transactions and ongoing investment servicing.
Cross-Functional Coordination & Service Delivery: Work closely with Investment, Product, Operations, Technology and Compliance teams to resolve client requirements efficiently, monitor service delivery and ensure timely closure of requests.
Service Excellence & Governance: Drive improvements in service processes and client experience, maintain relevant MIS and service metrics, and ensure servicing activities are conducted in line with applicable policies, regulatory and compliance requirements.
Any Graduate/Post Graduate
Sales Team, Dealing Team, Operations team and Compliance Team
Work arrangement
No
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