Account Manager

With FARO CREAFORM, possibility takes form.
We give quality teams, production teams, maintenance teams, and designers the certainty to manufacture and design like never before — transforming 3D measurements into smarter decisions and endless possibilities.
We work with the largest companies to provide solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla, and Volvo among others.
We believe that if it can be dreamed, it can also be measured. And if it can be measured, it can also be realized.
As an Account Manager, you represent the focal point of a respected metrology brand with highly differentiated products. In this role you will leverage your established business acumen and strategic sales expertise to consult with major accounts and drive long‑term growth across a diverse portfolio of FARO CREAFORM solutions. You will be focused on the long-term account management of top-tier customers and strategically drive increased sales over short-term opportunities by cooperating with internal and external partners. Your covered business portfolio will contain all FARO CREAFORM solutions including hardware systems, software platforms, and automated solutions.
How you will make a difference @ FARO CREAFORM:
Demonstrate FARO CREAFORM technology to interested and / or potential customers;
Participation in trade shows, technical events, open-house, sales meetings and other sales events.
Ensure steady and organized follow-up on sales opportunities through emails, phone calls, etc. to ensure the expected level of sales and a sales cycle as compact as possible by using the CRM system.
Clearly identify and communicate all customer needs and specifications for the Sales Operations to prepare the quote
Act as point of contact and provide technical support and regular follow-ups to potential customers during the evaluation period
Report progress of all ongoing sales activities on a weekly basis during team opportunity-review, provide sales forecast, and participate to forecast review meetings.
Develop a large network of contacts and clients within the designated territory in teamwork with the Sales Manager.
Professional management of existing customers over the entire product life cycle including the identification of further business opportunities.
Professional and proactive collaboration with all relevant teams to ensure customer retention with us and high customer satisfaction
Create and execute strategic and tactical plans to achieve assigned sales targets in close collaboration with relevant internal teams
Protect the profit margins of Creaform by organizing efficient travel and adding value; rather than discounting.
You have:
Degree in mechanical engineering or relevant technical field.
1-5 years of experience in sales in Industry/Automotive/Manufacturing/technological environment.
Have a strong interest in technology and learning about technological products.
Have experience in a technical field, sales, and/or customer support.
This position requires the ability to safely handle, lift, move, and position our demo equipment and materials at customer sites
Have drive license & driving experience and be confident in ability to drive safely
Proactive and goal-oriented with a strong drive to achieve targets.
Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.