Reservations Agent - Waldorf Astoria Cairo Heliopolis

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Excellent verbal and written communication skills in English; additional language skills are an advantage.
Professional telephone etiquette with the ability to provide personalized guest service.
Strong listening skills and the ability to understand guest needs and preferences.
Passion for delivering exceptional guest experiences in line with luxury hospitality standards.
Ability to build rapport with guests and create positive impressions through every interaction.
Commitment to maintaining high levels of guest satisfaction and loyalty.
Minimum 1-2 years of experience in hotel

Work arrangement
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