IT Team Lead Service & Product Ownership (Cloud Tenants)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
IT DX Cloud Tenant Architect supporting DX Customer tenant for Informatics SaaS Platform build out. This role leads the strategy, architecture, and operations of Siemens Healthineers' cloud tenant infrastructure. The individual will oversee multi-tenant cloud environments, guide a team of architects and engineers, drive infrastructure projects, partner with global IT and cybersecurity teams, and ensure secure, scalable, and reliable cloud services across the organization. The ideal candidate brings 8-10+ years of cloud architecture and infrastructure leadership experience, with strong expertise in AWS, Azure, or GCP, cloud security, automation, and enterprise-scale IT operations.
What You'll Do
As the IT Team Lead Service & Product Ownership (Cloud Tenants) for the DX business, you will be responsible for:
Building and owning the future DX Cloud Tenant Infrastructure
Being a member of the Site and Support Operations team and helping to execute the vision of the Site and Support Operations leadership strategy
Ownership of architecture of all Cloud-based tenants for the infrastructure organization
Team Lead role where you will train and upskill architects and engineers on best practices, implementations, and operations of tenant build and management
Monthly reporting metrics of tenant services including data volumes, users, services, and security posture
Training of proper Change Management and Demand processes in relation to cloud tenants
Escalation support for Major Incidents impacting infrastructure services at DX sites
Project Management and Technical oversight for critical DX infrastructure projects
Maintaining close relationships with IT Service Owners in Global Infrastructure
Partnering with both the Site Management Infrastructure (SMI) and Onsite Support (OSS) teams for collaboration, knowledge sharing, and problem reporting
Partnering with the various Cybersecurity teams within the global organization
What You'll Bring
This position may suit you best if you are familiar with the following:
Complex and dynamic IT environments
Fast-paced corporate environments with demanding customer bases that require continuous uptime and quick resolutions to IT issues
Collaboration with a global team across multiple regions and time zones
Experience working as part of a technical team to share information and experiences to foster a collaborative support environment
Required Skills for Success in this Role
Excellent communication skills (written, verbal, presentation) focused on translation of IT to business and business to IT requirements
L3/L4 technical problem-solving capability and considered a subject matter expert in IT infrastructure and IT support
Ability to work effectively in global, multi-cultural teams
Broad understanding of SHS IT strategy, IT industry standards, and the tools and technologies that make up the current SHS IT landscape
Deep understanding and experience in IT solution design with the capability to implement solutions and troubleshoot as required
Solid professional judgment and problem-solving competence with a continuous improvement mindset
Bachelor's degree or equivalent experience required
Minimum of 8-10 years of experience within IT Architecture of Cloud environments or equivalent technical and leadership roles
Willingness to travel up to 20%
Preferred Qualifications
Core Technical Expertise
Multi-Tenant Architecture Design: Designing isolated, scalable, and secure tenant environments within shared cloud infrastructures
Cloud Platform Expertise: Deep engineering knowledge of platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)
Identity & Access Management (IAM): Configuring complex identity federation, role-based access control (RBAC), and tenant-level isolation boundaries
Infrastructure as Code (IaC): Automating tenant provisioning and management using tools like HashiCorp Terraform or AWS CloudFormation
Network Architecture: Designing secure VPCs, tenant network isolation, private links, and cross-tenant connectivity
Governance & Security
Tenant Isolation Security: Implementing strict logical or physical separation data patterns to prevent cross-tenant data leakage
Compliance & Data Privacy: Aligning tenant structures with global standards such as GDPR, HIPAA, SOC 2, and ISO 27001
Cloud Cost Optimization: Setting up tenant-specific billing, cost allocation tags, and resource optimization strategies
Modern Architecture & Systems
Microservices & Containers: Managing containerized workloads across multi-tenant clusters using Kubernetes or Amazon EKS
SaaS Design Patterns: Architecture of Software-as-a-Service (SaaS) routing, tiering (free vs. premium tenants), and noisy-neighbor mitigation
Database Sharding & Isolation: Implementing database-per-tenant, shared-database/separate-schema, or shared-schema data models
Professional & Leadership Skills
Strategic Collaboration: Partnering with product, security, and engineering teams to define the long-term cloud tenant strategy
Technical Leadership: Guiding development teams on cloud migration patterns and multi-tenancy best practices
Analytical Problem-Solving: Troubleshooting complex cross-tenant performance bottlenecks and system dependencies
Why Join Siemens Healthineers?
At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry.
What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services.
We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.
Learn More
If you want to join us in transforming the way healthcare is delivered, visit our career site:
https://usa.healthcare.siemens.com/careers
If you wish to find out more about the specific role before applying, please visit:
https://usa.healthcare.siemens.com/about
As an equal opportunity employer, we are happy to consider applications from individuals with disabilities.
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Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$177,780 - $244,453
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereo

Skills
Microservices, AWS, Azure, GCP, Kubernetes, Terraform, Project Management