Strategic Industry Expert

The Strategic Industry Expert (SIE) is a senior role for a recognised market expert who works with Fastmarkets’ largest forest products customers. The SIE will have an overall responsibility to driving a market informed growth strategy and elevating our positioning with some of our largest customers. The role also links them with our commercial, editorial and analytics teams.
This role is part of Fastmarkets’ Strategic Industry Expertise (SIE) team, a central team that works across our whole customer base. SIEs work with the most senior stakeholders/C-suite at our largest customers as market experts and thought partners, and help those customers get more out of Fastmarkets in the decisions that matter most to their business.
The Americas role covers pulp, paper, packaging, tissue, recovered paper and wood products across North and Latin America. The focus is the Americas, but you will also support global customers, working with SIE and commercial colleagues in EMEA and APAC. The role needs someone with deep knowledge of these markets, a strong network in the region, and the credibility to hold a market conversation with a CEO or other senior stakeholders in customer organisations.
The Americas are central to global forest products. North America is the largest containerboard and softwood lumber market in the world, while Brazil and Chile have the world’s lowest-cost hardwood pulp capacity, which sets the pace for global market pulp supply. Fastmarkets prices are the benchmarks behind billions of dollars of pulp, paper, packaging and wood products contracts in the region. These markets are changing quickly. The SIE needs to understand these changes in detail, because they shape what customers need from Fastmarkets.
You will work with customers across the value chain, including pulp, paper, packaging and wood producers; converters; packaging buyers at large consumer goods, food and retail companies; home improvement retailers and lumber dealers; traders; and banks and investors. You will build a clear picture of each customer group’s strategic objectives and challenges and how the Fastmarkets’ offering portfolio can help address those objectives and challenges – these span across purchasing, sales, planning and risk decisions. You will engage with customers in many different ways, from C-suite meetings and strategy workshops to presentations, regional roadshows and speaking at industry conferences.
The ideal candidate will be a recognised market expert (from a PRA, or other well known market intelligence providers in forest products, or leading industry players in forest products), who also has a good understanding of Fastmarkets offerings and has a good network in the market.
This is a senior role and requires the candidate to drive our positioning in the external market. You will be joining a highly influential SIE team that sits at the heart of our growth strategy.
Key Responsibilities:
Support the growth of Fastmarkets in key forest products customer segments (pulp, paper, packaging and wood products) across North and Latin America. These include, but are not limited to, forest producers, downstream customers for whom packaging or wood products are critical, traders, and banks and financial institutions. You will also support global customers with operations in the Americas and other regions.
Own and present in-depth strategic insights to senior stakeholders and decision makers in customer organizations, positioned as authoritative Fastmarkets points of view (PoVs), and show how Fastmarkets’ solutions meet specific customer objectives. This includes C-suite meetings, presentations, roadshows and industry events.
Drive significant revenue growth by identifying opportunities to expand our business through:
supporting successful commercial wins with key existing customers in the Americas, by adding value through targeted engagement and by embedding our products and services more deeply in their workflows
expanding our value proposition with customers to create new opportunities across our wider suite of analytical offerings in pulp, paper, packaging and wood products
Collaborate with Account Managers and Commercial teams to drive revenue growth, act as value owner for high-value renewals, and help run the Forest pricing desk.
Establish a strong network of senior stakeholders across our Americas customer base, networking actively across the industry to develop valuable connections.
Develop and own a strategic view of the market conditions (headwinds and tailwinds) that affect our customer base and how we position ourselves to drive revenue growth, including competitive intelligence for Forest in the Americas.
Work closely with cross-functional teams to refine strategies, improve product offerings and provide enhanced customer support in the region.
Keep the Forest sales team up to date on market developments through a regular market meeting, and help onboard new colleagues.
Conduct and document high-impact pre- and post-sales activities, ensuring comprehensive client engagement, and contribute to the internal quarterly and annual sales and financial planning cycles.
Travel as required for client meetings, conferences and regional roadshows.
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.
If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on.
KNOWLEDGE, EXPERIENCE AND SKILLS
We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.
A wealth of experience in North American and/or Latin American forest products markets (pulp, paper, packaging, tissue, recovered paper or wood products), with a strong track record.
That experience could come from a price reporting agency, as a market expert or price reporter, or from work as an economist or market analyst.
Alternatively, you may have worked at a major forest products producer in a commercial, market analysis or strategy role, in packaging procurement at a large consumer goods, food or retail company, or in forest products equity research, banking or investing.
A working understanding of how price data is used in this industry: index-linked contracts, cost models, budgeting and forecasting, risk management and valuation.
Credibility with senior stakeholders and the confidence to present to small groups and large audiences alike.
Sound commercial judgment. A sales background is not required, but you should be comfortable taking part in renewal and pricing conversations and working closely with account managers.
Strong analytical skills, including the ability to build your own analysis and presentations and to use AI tools to work faster.
A team player who works well across commercial, editorial, analytics and product teams.
An established network of contacts in the Americas forest products industry is desirable.
Fluency in English. Spanish or Portuguese is a plus.
If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Skills
Customer Support, Risk Management, Procurement

Employment type
Full-time

Work arrangement
Yes