Senior Dealer Relationship Manager

Push what is possible in a fast-growing electric vehicle partnership. In this role, you will help shape a best-in-class financing experience for Tesla and its customers through strong relationships and innovative solutions. You will lead execution, drive adoption, and elevate performance through projects and training. If you thrive on ownership, influence, and building lasting partnerships, this is a high-impact opportunity.
As a Senior Relationship Manager in Chase Auto, you deliver exceptional value and a best-in-class financial partnership for Tesla, its retail locations, and consumers by driving adoption of retail and commercial financing solutions. You will build strong, trust-based relationships, support sales execution, and help ensure initiatives are implemented smoothly and consistently. You will partner with internal teams to align priorities, improve processes, and deliver outcomes that reflect our customer-obsessed culture. We succeed through collaboration, disciplined follow-through, and a commitment to exceeding expectations.
Job responsibilities
Travel to partner locations and joint marketing events to support relationship growth and program execution
Develop and deliver partner training on finance programs, contracts, policies, and procedures
Promote best practices and help drive consistent execution across the team
Lead product-based training for internal partners to ensure fluency in Tesla products and services
Develop and manage monthly reporting on market dynamics and competitive intelligence
Own execution for branch activations to support program adoption and customer engagement
Support remarketing programs to minimize losses, strengthen retention, and address escalations and end-of-lease inquiries
Identify and execute program enhancements that grow volume and improve profitability
Lead strategic initiatives from concept through implementation, including coordinating cross-functional delivery
Required qualifications, capabilities, and skills
Ability to travel 30% in support of partner visits and joint events
Demonstrated ability to manage expenses with budget discipline and align to guidelines
Experience managing a large sales territory with in-depth, meaningful client meetings
Knowledge of indirect auto finance products, including retail and lease financing
Experience underwriting within the auto finance industry
Demonstrated people leadership skills, including the ability to influence outcomes through others
Demonstrated ability to establish and maintain strong client relationships
Strong sales presentation skills to drive adoption of products and services
Proficiency with Microsoft PowerPoint, Excel, and Word
Experience using video conferencing tools for client meetings
Excellent written and verbal communication skills, including presenting clearly to senior leaders and key stakeholders
Preferred qualifications, capabilities and skills
Strong problem-solving and execution skills in a fast-paced environment
Advanced proficiency with PowerPoint and Excel
Knowledge of consumer finance operations and servicing workflows

Skills
Excel