Restaurant Manager, Drago's - Hilton New Orleans Riverside

Hilton New Orleans Riverside is home to the renowned Drago's Seafood Restaurant, a celebrated New Orleans dining destination famous for its signature Charbroiled Oysters and exceptional Gulf Coast cuisine. Located along the Mississippi River in the heart of downtown, the hotel offers restaurant leaders the opportunity to lead high-volume operations, inspire talented teams, and deliver outstanding dining experiences in one of the city's most iconic hospitality destinations.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here's what you'll do during a typical day:
Oversee daily operations: Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures
Enhance guest experiences: Collaborate with the Restaurant Manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience
Inspire and develop the team: Supervise, coach, and mentor team members, assist with performance evaluations, and contribute to professional development initiatives under the Manager’s guidance
Support revenue initiatives: Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales
Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbein

Work arrangement
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