Toll Plaza Ambassador

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
What you get to do as a Part-Time Toll Plaza Ambassador:
Working on the Guest Arrival team, you’ll help create a smooth and welcoming experience for every guest as they arrive. You’ll assist guests as they enter the Toll Plaza, help keep traffic flowing efficiently, and provide friendly service that sets the tone for a great visit. Get ready to make a great first impression from the moment guests arrive! You will:
Greet guests at the Toll Plaza and efficiently verify or process parking for park entry
Process transactions in a fast & friendly manner
Adhere to all POS policies and procedures
Work as part of a team to increase productivity while providing excellent guest service
Practice safe work habits, including the use of personal protective equipment
Work other areas of the Guest Arrival team as needed
What it takes to succeed:
A passion for customer service
Outstanding communication and problem-solving abilities
Active listener with the ability to anticipate guests’ needs
Ability to work in a team to promote and ensure a safe and secure environment
Basic computer skills with Windows/Microsoft programs
Flexibility to perform varied duties
Ability to process monetary transactions and accurately use a register
What else is important:
At least 16 years of age
Must be able to lift, push, pull and/or carry up to 50 lbs
Position engages in extensive walking and standing throughout entire work shift
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Perform cleaning duties; including use of cleaning chemicals
Must be willing to comply with all SEA grooming guidelines and employment standards
Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, loud noises, vibrations, motion, and cold/heat temperature extremes.
Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays
Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
Compensation: 12.77 USD Hourly
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.