Workshop & Facilitation Services Manager

Workshop and Facilitation Services Manager
Location: Anchorage, AK
About the Forum and our Workshop & Facilitation Services
For over 50 years, the Alaska Humanities Forum has built deep, trusting relationships across sectors, regions, and generations. Our team has designed and facilitated hundreds of workshops for youth, educators, businesses, people-serving professionals, and community members. These experiences have helped thousands of Alaskans listen more deeply, navigate hard conversations with courage, and strengthen trust in their communities, outcomes confirmed through participant stories and consistent post-workshop feedback. Our Workshop & Facilitation Services program builds on this experience through partnerships with organizations across Alaska who want to strengthen their teams and our communities. AKHF offers fee-for-service workshops and facilitation tailored to their needs, including values and visioning, facilitating impactful gatherings and conversations, navigating difference and conflict, cross-cultural engagement, and storytelling. AKHF staff bring deep local knowledge, statewide networks, strong administrative capacity, project management expertise, and a commitment to cultural responsiveness and community-driven approaches to help organizations strengthen relationships, navigate complex challenges, and build capacity for collaboration and shared action.
Position Summary
The Workshop & Facilitation Services Manager will support the launch, delivery, and growth of the Alaska Humanities Forum’s statewide fee-for-service workshops and facilitation services program. This position will provide high-level administration while contributing to program implementation and ongoing program development. Working closely with the Director of Community Workshops and Facilitation, this position will help design and deliver workshops and facilitation projects, develop internal staff capacity, coordinate outreach, and build the systems and partnerships needed to provide high-quality, accessible services across Alaska.
Essential Job Duties
Contracts, Budgeting, and Scheduling
Work with AKHF Operations team to manage and execute workshop and facilitation services contracts;
Develop and manage program schedules in coordination with internal staff and external partners;
Serve as primary point of contact for contract inquiries
Work with the Director of Community Workshops and Facilitation and the Vice President of Programs and Partnerships to review and approve contract projects;
Schedule internal, ongoing staff training to build team capacity in workshop design and facilitation working with the Director of Community Workshops and Facilitation;
Manage and track program budget.
Program Operations & Logistics
Oversee pre- and post-workshop logistics, including coordination with partners, materials, and facilitators;
Identify and secure event venues, coordinate catering, and prepare program supplies as appropriate;
Organize and maintain program materials to ensure smooth workshop delivery;
Coordinate travel for staff and facilitators as needed to support statewide programming;
Ensure smooth delivery of services through clear systems, timelines, and communication;
Workshop Design and Facilitation
Design and facilitate AKHF workshops and facilitation projects, with training, coaching, and ongoing support from the Director of Community Workshops and Facilitation;
Assist the Director of Community Workshops and Facilitation and other program staff with developing, adapting, and refining workshop curricula, activities, and facilitation resources as needed;
Participate in ongoing training and professional development to build skills in workshop design, group facilitation, and AKHF’s facilitation approaches and frameworks;
Marketing & Outreach
Coordinate marketing and outreach efforts in partnership with
communications staff;
Manage registration for workshops and contracts through platforms like Bloomerang and AddEvent;
Partner with the Director of Community Workshops and Facilitation and the Vice President of Programs & Partnerships to identify, cultivate, and recruit new partnership opportunities statewide;
Systemization
Identify, implement, and refine systems and tools to improve program efficiency, tracking, and impact;
Collaborate across teams to align program delivery with organizational goals and standards;
Develop a system to track and assess internal program staff training and capacity building;
Schedule and facilitate preparation and debrief meetings for facilitators of workshops.
Required Knowledge/Skills/Abilities
Must support and believe in the mission of the Alaska Humanities Forum;
Must have strong organizational skills to manage logistics, materials, travel, and multiple projects simultaneously;
Must be able to work collaboratively with internal teams and external partners;
Must have excellent communication skills, both written and verbal, and the ability to build and maintain relationships in the community;
Must have experience facilitating groups ranging from 10-50 or be willing to learn;
Must be committed to supporting an equitable and inclusive organizational culture;
Must have own transportation and reliable personal vehicle with adequate insurance to support statewide programming and travel;
Must be able to pass state and federal background checks.
Keys to Success
A successful candidate for this position will demonstrate the following mindset and approaches to the job:
Attention to detail: You aim to leave things better than you found them. Whether managing contracts, event planning, or organizing program materials, you notice and fix errors that others might overlook. When challenges arise, you address them promptly and implement solutions to prevent repeat issues.
Adaptability and problem solving: You are ready to respond to unexpected opportunities or obstacles in statewide programming. You identify the root of both simple and complex problems to develop practical solutions. You approach your work with a spirit of “yes,” adapt quickly to changing circumstances, and are ready to learn new tools or systems required f

Skills
Project Management

Employment type
Full-Time

Work arrangement
No