Internship - Customer Service (Bangalore)

We are looking for freshers for a period of min. 6 Months, on paid Internship
Below are the key role and responsibilities of the Intern
Maintain Customer focus at all times and respond to customers’ enquiries /orders/complaints (through e-mails, phone and fax) using the best Practice guidelines. Answer all calls/mails/fax received at the Desk.
Work within agreed service levels, striving to exceed customer expectations.
Take ownership of queries and proactively follow through to resolution.
Handling Complaints/escalations.
Meeting client requirements on time and effectively thereby winning their goodwill.
Sensitization of the client requirements and accordingly prioritizing the activities.
Work effectively as part of a team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate.
Open for all Graduates from any field
Excellent communication skills
Good knowledge of MS Excel.
Only GRADUATES !!

Skills
Excel

Employment type
Intern

Work arrangement
No