Salesforce Administrator

We're looking for a Salesforce-certified GTM Systems Administrator to be the dedicated technical resource for its Partner organization. Partner requests come first; when the queue is clear, you'll support Sales, RevOps, and the broader GTM teams — there is always meaningful work in the pipeline.
Your mission is keeping partner data, workflows, and integrations in Salesforce accurate and running. Today, failures between PartnerStack, Workato, and Salesforce mean waiting days on vendor support. You'll bring that troubleshooting in-house: find the root cause, fix it, and keep the Partner team moving.
Duties and Responsibilities
Own a ticket queue of partner-related Salesforce requests: data fixes, field updates, reporting questions, and pipeline discrepancies
Troubleshoot integration failures across PartnerStack, Workato, and Salesforce — trace where a workflow or sync broke and resolve it internally
Support partner commission questions by validating and correcting the underlying Salesforce data
Execute large-scale data cleanup, deduplication, and reconciliation projects
Coordinate enrichment requests across customer, prospect, and partner records — scope the need, route sourcing to the data team, and load validated data back into Salesforce
Build and maintain Salesforce reports and dashboards for Partnerships and GTM stakeholders
Run analysis projects for GTM leadership (e.g., tech stack consolidation), leveraging AI tools where appropriate
Document workflows and recommend improvements to data accuracy and efficiency
Requirements
Salesforce Administrator Certification — strongly preferred
2+ years in Salesforce Administration, Revenue Operations, or GTM/CRM Systems
Experience with CRM data cleanup, reconciliation, and bulk updates
Comfortable building Salesforce reports and dashboards; advanced Excel or Google Sheets
Experience with integration/automation middleware (Workato, Zapier, Make, or similar) strongly preferred; ability to read workflow scripts to pinpoint failures is a plus
Proactive communicator who asks clarifying questions before acting, owns tickets end-to-end, and manages multiple priorities with tight turnarounds
Familiarity with PartnerStack, Gong, CauseIQ, Crossbeam, ZoomInfo, or Clay is a plus
What We're Looking For
Exceptional attention to detail
Strong analytical and problem-solving skills
Comfortable working with large datasets
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced SaaS environment
Process-oriented mindset with a desire to improve how work gets done
Self-sufficient but collaborative, knowing when to ask questions or escalate issues
Nice to Have
SaaS or B2B software experience
Experience supporting Partner Operations or Revenue Operations teams
Familiarity with automation platforms and CRM integrations
Experience with data governance or CRM best practices
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
Permanent remote work flexibility
Paid Time Off
Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
Learn More
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Work arrangement
No