Software Engineer, Delivery : Release

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
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The Software Delivery Section, part of the Infrastructure Platforms Department, is dedicated to enhancing the safety, reliability, and overall customer experience of GitLab’s complete software delivery process. We aim to provide seamless and efficient delivery of GitLab products across all platforms, including SaaS multi-tenant, self-managed, and SaaS single-tenant environments. Our primary goals are to accelerate delivery cycles, minimize incidents, and ensure high-quality releases that consistently meet and exceed customer expectations. By focusing on these objectives, we aim to improve GitLab’s end-to-end software delivery process, making it more reliable, efficient, and aligned with the needs of our users.
Responsibilities
Backend Engineers with the Software Delivery:Release bring not only a strong background in backend development but also a solid understanding of, or keen interest in, infrastructure and operations. In this role, you will work alongside Site Reliability Engineers (SREs) to enhance release management tooling, infrastructure, and processes. While SREs approach these responsibilities from an operational standpoint, Backend Engineers provide a software development perspective, collaborating closely to deliver efficient and safe solutions for streamlined code delivery across various supported environments. This role is ideal for individuals with a strong coding background who are also comfortable working on infrastructure, automation and operations-related topics or are motivated to develop expertise in these areas.
Guarantee the GitLab Release ProcessCreate new tools and frameworks to automate the release processBuild new GitLab release features to replace existing custom tooling by contributing to new work for our Release Framework Work with individual teams on defining and implementing solutions that will help them release quickerCreate frameworks that allow engineers to write code that scales with demandHelp teams instrument their code and helps recognize parts of code that could benefit from increased observabilityWork closely with peer Infrastructure Platforms groups to control the impact of application code running in user facing productsHelp communicate the release schedule clearly with othersDevelop monitoring and alerting to measure release process velocityIdentify process bottlenecks and introduce optimizationsParticipate in Release Manager rotation
Requirements
As an ideal candidate, you will have
Strong coding background. Mandatory Ruby or Go (willing to learn Ruby is a must). Proficiency with Ruby is a strong plus. Ruby on Rails knowledge is not mandatoryExperience working on large-scale systemsExperience optimizing Continuous Delivery and Continuous Deployment pipelines as well as the tooling and processes that go with themInterest in cloud platforms, containerization, and Infrastructure as Code toolsApplication and systems observability backgroundCollaboration mindset, boundless curiosity and a demonstrable ability to learnA product development mindset when developing new components
You share our values, and work in accordance with those values.
Performance indicators
The Delivery Team Has The Following Performance Indicators
Mean Time to Production
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-beingFlexible Paid Time Off Team Member Resource GroupsEquity Compensation & Employee Stock Purchase PlanGrowth and Development FundParental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Skills
Ruby on Rails, Git, Talent Acquisition

Work arrangement
Yes