Live opening · Posted 7 hours ago
The key details from the original listing.
Description supplied by the original job listing.
811 Digital – Inbound Officer
Department
CEC 811 Digital Banking
Location
Noida
Number of Positions
Multiple
Position Grade
M1
Job Description
Assisting in resolving customer queries through Inbound Calls
Contacting potential or existing customers to inform them about a product or service using scripts
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
Providing information to customers.
Monitoring sales performance.
Closing sales deals.
Keeping a record of calls and relevant details.
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Make sales or recommendations for products or services that may better suit customer needs
Adhere to all company policies and procedures
Requirements
Graduate with decent English communication.
Candidate should have a pleasing personality and should be presentable.
Should be dedicated and display integrity.
Willingness to learn with an attitude of continuous improvement.
Willing to work in rotating shifts
Experience in inbound voice process
Live timing from JobBeeper.
Recently tracked roles with full details and direct application links.