Senior Sales Engineer

Datacenter People are currently supporting a global leader in data center infrastructure solutions in the search for a Senior Field Sales Engineer to support customers and partners across the Western United States.
This is a remote, customer-facing technical sales role focused on pre-sales engineering, solution development and technical support across fiber, copper and physical data infrastructure products.
The position sits alongside the sales organisation, acting as the technical subject matter expert throughout customer engagements and helping translate infrastructure requirements into practical, well-designed solutions.
The Opportunity
You will work closely with sales teams, resellers, distributors and agency partners to support technically complex opportunities across enterprise, healthcare, government, retail and data center environments.
The role combines pre-sales engineering, product expertise, customer presentations, technical training, proof-of-concept support and troubleshooting, with a strong emphasis on becoming a trusted technical advisor to end users.
What the Job Involves…
Act as the technical subject matter expert across fiber optic and copper connectivity solutions
Provide pre-sales engineering support to customers, partners and sales teams
Deliver product presentations, solution demonstrations and technical training
Translate customer infrastructure requirements into suitable technical solutions
Support proof-of-concept projects, product evaluations and technical project activity
Develop strong relationships with end users and act as a trusted technical advisor
Identify new applications and market opportunities
Troubleshoot complex product and application issues
Support escalated customer issues requiring factory-level technical involvement
Work closely with Engineering, Marketing, Sales and other internal teams
The position is remote and will involve travel of up to approximately 50% across the territory.
We're Looking for Someone Who...
Strong experience within fiber optics, structured cabling, data communications or network infrastructure
Background in pre-sales engineering, applications engineering, field engineering or technical customer support
Strong understanding of fiber and copper connectivity technologies
Experience presenting technical solutions and leading customer discussions
Ability to read, develop or work with technical specifications and documentation
Familiarisation with AutoCAD
Strong project management and organisational skills
Comfortable working independently in a remote field-based environment
The role requires significant industry experience, ideally around 7+ years within information technology transport, connectivity or a related manufacturing environment.
What Makes This Role Interesting...
Opportunity to become the technical authority for a broad data infrastructure portfolio
Strong mix of customer-facing work, technical problem solving and pre-sales engagement
Exposure across enterprise, data center and wider mission-critical environments
Work alongside sales teams without carrying the role as a traditional quota-driven sales position
Opportunity to influence customer designs and solution architecture at an early stage
Remote Western US position with significant autonomy
Join a global infrastructure business with an established portfolio across data center power and connectivity technologies
We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Skills
Project Management, Customer Support, AutoCAD, Documentation

Experience
7+ yrs

Work arrangement
Yes