Business Manager LAP

Business Manager – LAP Sales
Department: Loan Against Property Sales
Function: Business Development & Relationship Management
Experience: 3–4+ years of relevant experience, including at least 1 year
in a leadership role
Education: Minimum Graduate
About the Role
At AU Small Finance Bank,
we are committed to empowering Micro, Small and Medium Enterprises (MSMEs)
through innovative financial solutions and relationship-driven banking. We are
looking for dynamic and customer-focused professionals to join our MSME Sales
team and drive business growth while delivering exceptional customer
experiences.
As a Business Manager (BM),
you will be responsible for business development, portfolio management,
customer acquisition, and leading market expansion initiatives within your
assigned territory.
Key Responsibilities
Business Development & Sales
Achieve
assigned business and revenue targets.
Drive
customer acquisition through self-sourcing, market activities, and
referrals.
Organize
and participate in marketing initiatives such as canopy activities,
leafleting, customer meets, and local campaigns.
Identify
new business opportunities and develop strong sourcing channels.
Build
and maintain long-term relationships with customers and enhance AU Bank’s
brand presence in the market.
Customer Relationship Management
Understand
customer financial requirements and recommend suitable banking solutions.
Resolve
customer queries efficiently and ensure a seamless customer experience.
Communicate
product features, pricing, fees, and terms transparently.
Portfolio & Credit Management
Conduct
field investigations and physical verification of customers’ residences,
businesses, and assets.
Verify
financial documents, property papers, and customer references.
Coordinate
with Credit, Legal, Technical, Operations, and Collections teams for
timely case processing.
Prepare
case appraisals, recommendations, and documentation for approvals and
disbursements.
Monitor
portfolio health and support collections and delinquency management
activities.
Team Leadership & Collaboration
Guide
and motivate team members to achieve business objectives.
Conduct
product training and knowledge-sharing sessions.
Foster
collaboration across internal departments and support new initiatives.
Compliance & Risk Management
Ensure
adherence to all regulatory and internal policies.
Maintain
confidentiality of customer and company information.
Ensure
accurate documentation and ethical business practices.
Safeguard
company assets and uphold the highest standards of integrity.
What We’re Looking For
Strong
sales, negotiation, and relationship management skills.
Knowledge
of MSME lending products and local market dynamics including mortgage
loan, property loan, business loan and loan against property.
Understanding
of financial statements, EMI calculations, interest concepts, and
property-related documentation.
Familiarity
with KYC requirements, banking regulations, and credit processes.
Excellent
communication skills in regional language, Hindi, and English.
Strong
leadership, coordination, and problem-solving abilities.
Proficiency
in computer applications and smartphone usage.
High
customer orientation, ownership mindset, and willingness to work in the
field.
Competencies
Customer
Focus
Result
Orientation
Ownership
& Accountability
Integrity
& Ethical Conduct
Team
Leadership
Learning
Agility
Action
Orientation
Relationship
Building
Why Join AU Small Finance Bank?
Opportunity
to make a meaningful impact in India’s MSME ecosystem.
Performance-driven
growth and rewarding career opportunities.
Dynamic
work environment with continuous learning and development.
Inclusive
culture that values innovation, collaboration, and customer-centricity.
Join us in empowering
entrepreneurs and building a financially inclusive future with AU Small Finance
Bank.

Employment type
Full Time

Work arrangement
No