Client Director - Tier1 Bank

Client Director – Tier 1 Bank
Our team sells the full Salesforce product portfolio to Tier 1 banking customers, partnering with some of the world’s most strategic and highly regulated financial institutions.
As a Client Director at Salesforce, you will own the end-to-end relationship with your assigned account. You will sell the entire Salesforce Customer 360 platform, including Agentforce, Data Cloud and Financial Services Cloud. You will build trusted relationships with C-suite and senior business and technology leaders across the bank's business lines, helping them realise measurable value from their Salesforce investment.
What You'll Actually Be Doing
Act as the executive owner of the Salesforce relationship, building and maintaining senior relationships across the bank's business lines, technology, data, risk and procurement functions
Own and deliver a multi-year strategic account plan that grows Annual Contract Value (ACV) through expansion, upsell, cross-sell and new business within the account
Map the organisation in depth, including stakeholders, budgets, buying centres and whitespace across divisions
Lead complex, multi-threaded sales cycles in parallel. Orchestrate Sales Engineers, Industry Advisors, Professional Services, Customer Success, Executives and Partners as one account team
Position Salesforce as a strategic partner in the bank's digital, data and AI transformation agenda, connecting our solutions to measurable outcomes such as customer experience, operational efficiency, growth and risk
Navigate the bank's regulatory, security, governance and procurement processes, and build the business case for large, multi-year investments
Work with the bank's System Integrators and strategic partners to extend reach and ensure customer success
Partner with Customer Success to drive adoption, renewals and advocacy
You're Our Person If You Have...
A proven track record of quota-carrying, enterprise technology direct sales, ideally as a Client Director, Strategic AE or equivalent, with experience of single-account or named-account ownership
Experience managing long, complex sales cycles with large deal values and many senior stakeholders
Success developing and executing strategic account plans that retain and grow ACV
The ability to navigate large, matrixed organisations and build influence across multiple divisions
The ability to run discovery with senior leaders and turn it into compelling use cases and value hypotheses
Excellent written, verbal and presentation skills, with the credibility to engage at C-suite level
Experience leading large virtual account teams across internal and external stakeholders
Even Better If You Have...
Experience selling into Tier 1 banks or global financial institutions
A strong understanding of the banking landscape, including regulation, core banking modernisation, data and AI adoption, and digital customer engagement
Familiarity with enterprise sales methodologies, such as MEDDICC, and with building strategic alliances
A history of consistently achieving or exceeding quota on a large, strategic account
An existing network of senior relationships within the bank or across UK/EMEA banking
Your experience will be evaluated based on alignment with core competencies for the role, including extracurricular leadership, military experience, and volunteer work.

Employment type
Full time