F&D Supervisor

To supervise the daily operations of the Food & Beverage department, ensuring excellent guest service, efficient service delivery, compliance with hotel policies and procedures, and achievement of departmental revenue and quality targets.
Minimum Requirements
Education
O'level certificate
Certificate or Diploma in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field is advantageous.
Experience
2-3 years' experience in a Food & Beverage operation
At least 1 year in a supervisory or team leadership role preferred
Experience in a hotel, restaurant, resort, or hospitality environment
Proficiency in POS systems and Microsoft Office applications
Supervise and coordinate the activities of food and beverage team during assigned shifts
Ensure smooth operation of restaurants, bars, room service, banqueting, and other F&B outlets
Monitor service standards and ensure guests receive prompt, professional, and courteous service
Conduct pre-shift briefings and communicate daily operational requirements
Ensure all opening, operating, and closing procedures are completed correctly
Respond promptly to guest complaints and resolve issues professionally
Allocate duties and monitor team member productivity throughout shifts
Train new team members on service standards, company policies, and operational procedures
Assist with ordering, receiving, and storing food and beverage products
Reduce wastage through effective stock control and portion management
Ensure accurate recording of sales and inventory transactions
Ensure compliance with food safety, hygiene, and health regulations
Report maintenance issues and safety hazards promptly

Work arrangement
No