GBS People Services – Associate (f/m/div.)

The GBS People Services Associate for HR Basic, will support the accuracy, completeness, and compliance of employee data. This role includes managing personal data, supporting basic administrative tasks, and assisting with process improvements and system testing. The position is ideal for individuals starting their career in HR data management, providing opportunities to develop skills in data management, documentation, and problem-solving.
Your contribution to something big:
Data Management
Assist in managing employee personal data, including processing and validating data changes.
Validate and manage required documentation for personal data changes.
Ensure all data and documentation are accurately maintained and processed.
Complete and timely input and update employee data into the HR System.
Documentation and Reporting
Support the creation and updating of process manuals and related documentation.
Help with basic reporting as needed.
Data Quality Assurance
Assist in performing data quality checks, identifying and reporting errors, and highlighting data gaps.
Correct data discrepancies and improve data quality.
Process Improvement
Contribute to identifying areas for process improvements and support the implementation of minor enhancements.
Problem-Solving
Assist in identifying basic data discrepancies and process inefficiencies.
Learn and apply structured problem-solving methods to address and report issues.
Project Involvement
Assist in the transfer of new or revised processes by providing support and documentation.
Support the implementation of new IT tools by participating in basic system testing and user training.
System Testing
Participate in system testing activities during new implementation or upgrades by executing test cases and documenting results.
Provide feedback and assist in resolving issues identified during testing.
Customer Service
Provide support to internal stakeholders (HR Business Partners, Associates, Colleagues…) as directed.
Team Contribution
Support the team in achieving departmental objectives and targets.
Assist with department initiatives for process improvements and internal training.
What distinguishes you:
Education:
Bachelor’s degree Diploma as a minimum; a degree in Human Resources or a related field is a plus.
Know-how:
Proficiency in administrative tasks and software tools.
Solid MS Office tools knowledge (Word, Excel, and Outlook).
Soft skills:
Effective problem-solving skills with the ability to analyze issues and implement solutions.
Strong customer focus with a results-oriented and quality-driven approach.
Flexibility in adapting to new tasks and changing processes.
Solid collaboration skills and proactive mindset.
Well-organized with strong attention to detail.
Languages:
Good communication skills in English is mandatory.

Skills
Excel, Process Improvement, Documentation

Employment type
Full-time

Work arrangement
Hybrid