Associate Client Manager

Experienced Industry Insights expert with the main goal of delighting clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, and following NIQ standards.
Responsibilities
Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions along with helping to diminish/eliminate client concerns & roadblocks to drive usage
Work with the Account Leads to elevate the customer experience
Integrate AI into workflows to drive efficiency, unlock new insights, and maximize analytical impact
During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
Prepare and present insights/recommendations, using NIQ standards
Drive customer satisfaction through analyses and delivery of relevant and impactful insights
Identify revenue leads in an independent way and take ownership in partnering with Account Lead to convert these into revenue opportunities
Take initiative to remove roadblocks when they arise
Lead by example, guiding and coaching junior team members
Participate in Thought Leadership Projects
Remote role for anyone currently in the US But travel is required to the client site every 6 weeks
2-5 years of experience in the CPG industry and/or related sales, category management, market research
Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
Openness to working on-site with the potential for increased in-office requirements over time
Curious person who likes building stories based on data to answer business questions
Strong analytical mind and excellent numerical skills
Expert knowledge of Microsoft Excel and PowerPoint
Excellent command of both written and spoken English
Digital savvy & fast learner of concepts/ tools/ analyses
Ability to coach others in data analyses and working with the NIQ tools

Skills
Excel

Employment type
Full-time

Work arrangement
Hybrid