Principal Specialist, Engineering Services

Date Posted:
2026-10-28


Country:
United States of America


Location:
US-IN-FT WAYNE-150A ~ 1010 Production Rd ~ BLDG 150A


Position Role Type:
Onsite


U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance


Security Clearance Type:
DoD Clearance: Secret


Security Clearance Status:
Active and existing security clearance required after day 1
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.
What Will You Do
Evaluate test equipment failures, distinguishing between hardware & system software to determine if repair or re-alignment is required. Troubleshooting to component level if possible
Familiar with soldering and desoldering techniques and ESD rules
Perform calibration and adjustment procedures on Keysight and non-Keysight products
Install software and firmware upgrades that may include a re-image of the customer's instrument
Utilize strong computer skills, including automated calibration systems
Understand and utilize calibration software such as STE, TME, ETMS, and PC-based software as required
Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 Keysight quality program
Use excellent communication and organizational skills to interface with customers and peers effectively
Ensure compatibility between customer expectations and support provided by Keysight Technologies
Review daily “Repair Requested” list for possible service assignments
Qualifications You Must Have
Typically requires a degree and a minimum of 5 years Customer Support of Test and Measurement Instruments
Calibration service experience with Keysight Test Equipment and/or Non-Keysight test equipment to include RF/ Microwave skills to 50GHz
Qualifications We Prefer
Ability to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics
Ability to calibrate instruments both manually and using automated test procedures
Ability to interface and take the lead between the customer and Keysight to solve complex project objectives
Knowledge of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
Experience using automated calibration software platforms (STE, TME, PC Based, etc.) is a plus.
Flexible and capable of working in a changing priorities environment to meet customer requirements
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
This position is eligible for relocation assistance.
Learn More & Apply Now!
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Skills
Customer Support