KYC Due Diligence Senior Analyst

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
The KYC Due Diligence Senior Analyst is responsible for performing KYC and risk reviews in coordination with the broader KYC unit. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective due diligence and investigations on high risk clients that may be a potential risk to Citi such as:
Foreign Correspondent Banking (FCB) relationships
Payment Intermediary (PI) clients such as:
Money Services Businesses (“MSBs”)
Mobile Network Operators (“MNOs”), when they are involved in mobile money schemes
eMoney and eWallet providers
Prepaid sellers and providers
Payment Service Providers (“PSPs”)
Third Party Payment Processors (“TPPPs”) including FX Providers/Brokers
We’re currently looking for a high caliber professional to join our team as Officer, KYC Due Diligence Senior Analyst – Hybrid - Malaysia (Internal Job Title: CRIU Intermediate Analyst - C11) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We have a variety of programs that help employees balance their work and life.
In this role, you’re expected to:
Create the KYC Records in the KYC system sourcing information from internal and external sources by the agreed deadline
Proactively interact with stakeholders to update system with information until final approval of KYC Record
Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
Validate the information within the record and CIP document to ensure complete and accurate (Company/Entity Formation, Ownership, Management, Market Reputation etc.)
Complete record incorporating local regulatory requirements / Global AML KYC FCB End-to-End Process Procedures
Identify, review, and perform enhanced due diligence on Senior Public Figures and associated individuals related to Foreign Corresponding Banks
Take responsibility for record and associated documentation completion from initiation to approval
Maintain status tracking tool current and be able to demonstrate work carried out
Report workflow progress or potential escalations to supervisor
Meet agreed daily targets for review and completion within agreed Service Level Agreement timeframes
Update & Monitor workflow database regularly throughout the day and ensure it is up to date
Highlight any discrepancies to Team Lead
Escalate any negative news and high risk cases to RM/Senior AML Compliance Team
Ensure that Stakeholders gets the expected service within the agreed timelines and participate calls where deemed necessary
Assist with the preparation for audits– both internal and external regulatory reviews
Mentor and coach New Case Managers or Hires on an ongoing basis
Acts as expediter for chasing up 1st level escalations
Act as the country coordinator
coordinate periodic country calls;
Liaise with Stakeholders;
be the primary contact for country management for KYC related matters
Proactively identifies and resolves any other execution risks and issues, escalating Issues to team Lead or other Stakeholders as appropriate
Conduct calibration sessions to standardize knowledge across Team
The Global Enhanced Due Diligence (GEDD) Analyst is responsible for performing KYC and risk reviews in coordination with the broader GEDD unit.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure
Bachelor’s/University degree or equivalent experience,
Solid years’ experience in banking, KYC
Experience in control/risk or Compliance (AML/KYC) function (an advantage)
Knowledge of local regulatory KYC/AML requirements
ACAMS Certification (an Advantage)
Excellent oral and written communication skills in English and Mandarin. Proficiency in additional language a plus.
Ability to develop strong professional relationships
Strong research skills
Accuracy and strong attention to detail
Ability to multitask and prioritize
Ability to work well under pressure and tight time frames
Strong computer skills
MIS and metrics and efficiency analysis skills
Pro-active, flexible, have good organizational skills and must be team player.
Ability to work in a dynamic environment.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
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Job Family Group: Compliance
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Job Family:AML Execution
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Time Type:Full time
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Most Relevant Skills Analytical Thinking, Credible Challenge, Digital Skills (Including AI), Laws and Regulations, Planning and Organizing, Process Execution, Referral and Escalation, Risk Identification and Assessment, Risk Remediation.
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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills
Due Diligence, Sourcing, Documentation