Senior Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Manager based in Canada.
Take ownership of strategic customer relationships and revenue growth across a portfolio of approximately 80 enterprise manufacturing accounts.
In this role, you will manage renewals, protect customer retention, and proactively identify opportunities to expand software adoption across new modules and sites.
You will lead consultative sales conversations, build relationships with stakeholders from plant-level teams to C-suite executives, and connect product capabilities to measurable business outcomes.
Working closely with Sales Engineering, Implementation, Support, and Product teams, you will ensure customers receive a consistent experience throughout their journey.
You will also help refine account planning, renewal strategies, and expansion processes as the account management function continues to grow.
This opportunity is ideal for a commercially driven professional who combines enterprise account management expertise with strong relationship-building and problem-solving skills.
The role is fully remote within Canada or the United States, with occasional travel and the opportunity to make a direct impact in a growing SaaS environment.

Employment type
Full-time

Work arrangement
Yes