Catalog Lead - Wireless, IN Amazon Distribution

Description
Work directly with sellers/vendors & internal teams for Catalog correction, report sharing, new launch preparations, deal support.
Key job responsibilities
Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
Handle various types of cases related to inbounding, product issues and customer complaints
Provide required inputs to seller to manage customer feedback
Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
Document processes & regularly update existing SOPs
Review & suggest SOP changes required if any to the team basis input from Category managers
Handle various sets of daily, weekly and monthly business reports
Onboard new processes if required as per the business needs
Basic Qualifications
Bachelor's degree
Speak, write, and read fluently in English
Preferred Qualifications
Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - ASSPL - Karnataka
Job ID: A10592177

Skills
Onboarding