Sales Operations & Digital Solutions Senior Analyst

Industry/Sector
Not Applicable
Specialism
IFS - Internal Firm Services - Other
Management Level
Senior Associate
Job Description & Summary
The Opportunity
Join our Acceleration Center Buenos Aires and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Sales Operations & Digital Solutions Senior Analyst you will support alliance sales operations and digital solutions work within our Internal Firm Services practice, focusing on relationship building, sales enablement, and data-informed process improvement. As a Senior Associate you will analyze complex issues, manage assigned workstreams, mentor junior team members, and contribute to deliverables that support business priorities while building meaningful stakeholder connections. In this role at PwC, you will help develop and execute sales operations activities, identify process enhancements, and support cross-functional collaboration that strengthens alliance execution and market alignment.
Responsibilities
- Managing sales operations workstreams that support alliance strategy, market penetration, and revenue growth
- Developing and maintaining relationships with alliance leaders and internal teams to identify synergies and business opportunities
- Translating market insights, pipeline data, and forecasting inputs into actionable recommendations for solution development
- Coordinating digital solution initiatives that improve sales program execution and support cross-functional delivery
- Analyzing complex business issues to prioritize work, resolve blockers, and guide next steps across assigned projects
- Tracking performance metrics, market trends, and growth opportunities to inform sales planning and execution
- Supporting the development of business plans and go-to-market actions for technology-enabled offerings
- Applying digital tooling, AI fluency, and customer relationship management skills to streamline workflows and strengthen client engagement
- Reviewing deliverables for accuracy, consistency, and alignment with professional and technical standards
- Mentoring junior team members and contributing to a culture of continuous learning and feedback
- Understanding the importance of responsible Information Management, including Information Security and Data Protection
- Ensuring correct Information Security Management practices
What You Must Have
- At least a Bachelor's degree
- At least 2 years of experience in sales, marketing or related PwC experience
- Background in Sales Operations &/or Sales Enablement, account monitoring &/or commercial support including communicational/contents deliverables (ie. newsletters, win stories, process documentation, others)
- Experience in process improvement and stakeholders management
- Oral and written proficiency in English required
- Proficiency in MS365 (PowerPoint, Excel, Word, SharePoint)
What Sets You Apart
- Experience in business performance monitoring, commercial dashboards, insights & KPIs (ie. revenue, pipeline, win rate, others)
- Salesforce or other CRM is highly valuable
- AI and automations experience or knowledge or willing to upskilling in new technologies.
- Preference for at least one of the following fields of study: Advertising, Analytics, Business Administration/Management, Business Communications, Communications Studies/Speech Communication and Rhetoric, Consumer Studies, Design, e-Business, English Literature, Journalism, Marketing, Organizational Management, Public Relations
- Demonstrating sales operations or digital solutions experience in internal services settings
- Interpreting data to shape sales strategy, forecasts, and recommendations
- Using digital tooling, AI fluency, and AI-human collaboration
- Building client relationships and cross-functional connections
- Applying analytical thinking, communication, and learning agility
- Navigating ambiguity while guiding junior team members
- Understanding the importance of responsible Information Management, including Information Security and Data Protection
- Ensuring correct Information Security Management practices
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital status; or any other status protected by law. PwC is proud to be an inclusive organization and an equal opportunity employer.
Travel Requirements
Not Specified
Job Posting End Date

Skills
Excel, Process Improvement, Salesforce, CRM, Documentation