GTM Systems Engineer (Salesforce & Integrations)

GTM Systems Engineer – Salesforce & IntegrationsLocation: Pune, Maharashtra (Work from Office – No Remote Option)Experience: 3+ YearsEmployment Type: Full-TimeShift: UK Working Hours
About the Role
We are looking for a skilled GTM Systems Engineer – Salesforce & Integrations to design, develop, maintain and optimize the systems supporting our client's Go-to-Market (GTM) operations.The role involves hands-on development, configuration and integration across the Salesforce ecosystem and connected GTM applications. The ideal candidate should have strong technical expertise in Salesforce Sales Cloud, Salesforce CPQ, Apex, SOQL, Flows and API-based integrations.
You will work closely with cross-functional teams, including Revenue Operations, Finance, Marketing, Sales and Customer Success, to streamline business processes, automate workflows and improve system efficiency using an AI-first approach.
Key Responsibilities
1. Salesforce Development & AdministrationConfigure, develop and maintain Salesforce Sales Cloud and Salesforce CPQ.Build and enhance Salesforce functionalities using Apex, SOQL and Salesforce Flows.Ensure system reliability, data integrity and performance across the Salesforce ecosystem.Develop technical solutions to address business requirements.
2. GTM Systems IntegrationBuild, maintain and troubleshoot integrations between Salesforce and third-party GTM applications.Work with platforms such as Slack, Marketo, 6sense, Luminance and data enrichment tools.Develop and manage integrations using REST APIs, Workato or equivalent integration platforms.Identify and resolve data synchronization and integration issues.
3. Workflow Automation & AI EnablementIdentify opportunities to automate manual processes across Sales, Marketing and Customer Success.Implement workflow automation and AI-driven solutions to improve operational efficiency.Stay updated with the latest developments in Salesforce, automation and AI technologies.
4. Troubleshooting & DocumentationConduct root-cause analysis and resolve Salesforce and integration-related issues.Maintain technical documentation, system workflows and troubleshooting playbooks.Support team members in identifying and resolving recurring technical issues.
5. Requirements Gathering & DeliveryUnderstand business requirements and translate them into technical solutions.Collaborate with stakeholders across RevOps, Finance, Marketing and other business functions.Manage technical deliverables within agreed timelines and project scope.
6. Testing & Release ManagementParticipate in testing, validation and deployment of Salesforce enhancements.Ensure system changes are properly tested, documented and communicated.Maintain system stability while implementing new features and integrations.
Mandatory Skills & Experience
3+ years of experience in Salesforce Development, Salesforce Administration or GTM Systems Engineering.Hands-on experience with Salesforce Sales Cloud.Strong working knowledge of Salesforce CPQ.Technical expertise in Apex, SOQL and Salesforce Flows.Experience with Workato or equivalent integration/automation platforms.Hands-on experience building and maintaining GTM application integrations.Knowledge of REST APIs, data models and data flows across Sales, Marketing and Customer Success systems.Strong troubleshooting, problem-solving and stakeholder management skills.
Good-to-Have Skills
Salesforce Administrator or Platform Developer certification.Experience with workflow automation tools.Familiarity with BI and analytics platforms such as Looker.Exposure to middleware and integration platforms such as Fivetran.Experience working in AI-driven automation environments.
Ideal Candidate Profile
The ideal candidate is a technically strong Salesforce professional with hands-on experience in Salesforce Sales Cloud, CPQ, Apex, SOQL, Flows and third-party integrations. They should be comfortable translating business requirements into technical solutions and supporting end-to-end GTM systems in a fast-paced business environment.Important: This is a full-time, work-from-office opportunity in Pune with UK working hours. Remote working is not available.

Skills
Salesforce, REST API, Customer Success, Documentation

Work arrangement
No