Housing Support Staff - Permanent Supportive Housing

About the Role:
The Permanent Supportive Housing (PSH) Program provides a long-term, affordable housing solution with flexible and voluntary support services offered to support high-acuity individuals who are homeless with housing retention and independent living. This Support Staff role will work on-site, and is dedicated to serving tenants of the PSH Program located in Guelph.
The Housing Support Staff’s primary responsibilities are to ensure the mental and physical safety and wellbeing of the tenants in the program, support other staff with various needs, facilitate psychoeducational groups as needed, and complete various administrative tasks. Additionally, Housing Support Staff will assist with ensuring the trauma-informed and harm-reduction model is upheld at all times. Housing Support Staff will work rotational 10-hour shifts, on two teams. Hours of work include working days/evenings, or early overnight/late overnight. Staff working on the day/evening rotation, participate in a mandatory on-call rotation in addition to their regular hours of work.
Compensation is enhanced when staff work overnight hours (shift premiums apply to overnight hours). Some weekend and holiday (stat holiday) work required as part of the rotation.
Role Type: Full Time, Permanent
Number of Vacancies: 2
Hours of Work:
4 week rotation (2pm-12am x 2 weeks, 5am-3pm x 2 weeks)
7 shifts over 14 days on a rotational basis including working every second weekend
Participation in an on-call rotation
Why Work for Stonehenge?
Enhanced vacation offered to all staff
Paid wellness days
Health and dental benefits (no employee co-pay)
Employee and Family Assistance Plan available to all staff
Shift premium for overnight hours (currently + $5/hr)
Rotational 10 hour shifts to provide for extended time off between shifts
Enhanced compensation when working overnight hours
Personal and professional development opportunities
Qualifications:
Completion of a College Diploma or University Degree relevant to mental health, addiction, or Social Services
Minimum six months of progressive experience in addictions or mental health; experience in concurrent disorders or trauma informed practice an asset
Previous experience in housing support an asset
Previous experience with justice-involved individuals preferred
Food Handlers Certification is an asset
Lived experience related to addictions and/or mental health an asset
Valid G Driver’s License (G2 or greater) required
Satisfactory Motor Vehicle Record required
CSC Clearance conducted by PWGS Canada
Standard First Aid/CPR Level C
Reliable vehicle/own transportation required; willingness to transport clients to appointments in personal vehicle (overnights excluded)
Mandatory on call duty, on a rotational basis (overnights excluded)
Must be able to attend work (travel to PSH building) within an hour of notification, when on call (overnights excluded)
Role Overview:
Client and Program Support
Support tenants in daily activities as well as outings and visits
Provide mental health and crisis support
Interact with tenants and support individual treatment plans
Lead and participate in programs
Facilitate crisis intervention and supportive counseling
Facilitate recreational and psycho-educational program areas
Provide access for tenants storing medication and complete related documentation
Transportation of tenants off property to scheduled appointments, in support of program activities (outings) and to attend medical treatment on an as needed basis
Support planned and unplanned tenant discharges
On a rotational basis, provide on-call services during evenings and weekends (Full Time only; Overnight staff excluded)
Administrative Support
Administrative supports for tenants
Make referrals to internal and/or external programs or services, as appropriate
Complete required documentation (example: program notes, Incident Reports, etc.)
Other Responsibilities
Perform light housekeeping chores including laundry, clean staff offices, etc.

Skills
Documentation

Employment type
FT - Permanent

Work arrangement
No