Sales Channel Manager- Microsoft D365 F&SCM

Be a trusted representative of TrueCommerce, the Channel Partner Manager builds strategic alliances and enduring partnerships that expand our market reach and accelerate growth, specifically in the Microsoft D365 F&SCM community.
The Channel Partner Manager serves as a strategic leader responsible for developing, managing, and optimizing a portfolio of channel partnerships that accelerate business growth and strengthen market presence. This role drives partner engagement, revenue attainment, and operational excellence while acting as a trusted advisor to both internal stakeholders and external partner executives. The ideal candidate combines strategic thinking, business development expertise, and relationship management skills to build a scalable and productive partner ecosystem that delivers measurable business outcomes.
This role remote-based. Travel required, up to 25%.
What You'll Do
Partner Strategy & Growth
Develop and execute channel partner strategies aligned with company objectives, specific to the Microsoft D365 F&SCM Partner Community
Identify, recruit, and onboard new strategic channel partners.
Create and manage partner segmentation, coverage, and growth plans. Ongoing evaluation of market opportunities and recommend partnership expansion initiatives.
Relationship Management & Partner Enablement
Build and maintain executive-level relationships with key partners, including onboarding, training and ongoing enablement.
Conduct regular business reviews to assess performance and identify growth opportunities.
Serve as the primary point of escalation for strategic partner issues.
Ensure partners are equipped with the tools, resources, and knowledge to promote product updates, competitive positioning and drive outcomes.
Revenue & Performance Management
Drive partner-sourced and partner-influenced revenue growth.
Establish and track KPIs, forecasts, and performance metrics and develop and drive action plans when performance targets are not met.
Manage partner pipeline development and joint sales activities, prepare reporting and business insights related to partner performance.
Analyze market trends, competitor offerings, and pricing to inform channel strategies.
Cross-Functional Collaboration
Partner with Marketing to execute joint campaigns, events, and demand generation initiatives.
Collaborate with Product and Existing Business Sales teams to improve partner and customer outcomes.
Influence internal stakeholders on partner needs, opportunities, and market feedback.
Requirements For Success
Bachelors Degree or equivalent experience
5 +years successful new business sales or channel partner experience
Deep expertise in working in the Microsoft Dynamics F&SCM community, Understanding of F&SCM’s products, market, and competitive landscape
Experience of working to and exceeding targets
Ability to manage complex, multi-faceted sales and negotiations
Drive and determination to succeed; positive, pro-active, can-do attitude; self-starter
Strong relationship builder with an understanding of business processes and exceptional commercial awareness
Good written and verbal communication skills
Preferred: Good understanding of sales and marketing processes, including indirect sales and channel
Preferred: Formal or informal sales training; lead generation/pipeline building skills
Preferred: Experience of ERP systems and processes (Order to Invoice, Purchase to Pay, Warehouse Management and Inventory)
Preferred: Experience of SaaS solutions, EDI and Supply Chain
Preferred: An understanding of technology and how it relates to TrueCommerce solutions
Curiosity and comfort using AI tools (e.g., Copilot, ChatGPT or similar) to work faster and smarter, with a willingness to help the team adopt and automate with them.
Perks & Benefits
Remote first and casual work environment
401k with 3.5% company match and vested after 2 years
20 PTO days - 1 birthday day off - 3 summer days - 1 Volunteer day - 11 company holidays
Medical, dental, vision and other life/health insurance plans
Paid parental leave
Wellness reimbursement program
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that delivers fully integrated, end-to-end supply chain visibility and management. We help some of the world’s leading brands improve supply chain performance, including Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many others.
For additional information, visit our website
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills
Business Development, Lead Generation, Onboarding, ERP

Experience
5+ yrs

Work arrangement
Yes