Carrier Specialist

Company Overview
Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world-class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.
We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation.
Our core mission: People and Planet First — doing good is good for business.
We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.
Our company is women-led and strongly committed to Diversity, Inclusion, and Belonging.
We pledge 1% of profits annually to charitable giving.
We are Platinum Certified in Zero Waste Manufacturing: recycling, reducing, and reusing 95% of waste at all facilities.
Why You Will Love Life at Milo's
You will collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they are doing.
As a People First company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the remarkable benefits offered include:
Competitive salary
100% employer-paid medical premiums for associates and families
Free Mental Health, Financial Wellness, and Legal Counseling benefits
401K with company match
Company-paid Life Insurance
Tuition reimbursement assistance
Continuous learning opportunities
Robust parental leave program
Care Relief Fund to help associates in need
Associate Assistance Program
Paid volunteer time
Being a Culture Champion at Milo’s
Wear the HAT (Hungry-Agile-Together)
Work effectively with others
Help our TEAm achieve safety, quality, and production goals
Interact positively, be self-aware, avoid negative commentary
Commit to outstanding attendance
Conduct yourself respectfully with all Milo's TEAm members
Equal Employment Opportunity Statement
As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in Diversity, Inclusion, and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships, education, and events to support and celebrate our diverse workforce and networks.
If you require assistance or accommodation to participate in the job application process, please contact Recruiting@drinkmilos.com.
Responsibilities:
Manages the carrier vetting and onboarding process, including evaluation of safety records, compliance documentation, insurance verification, and capacity assessment.
Develops and executes transportation lane strategies, identifying optimal carrier assignments across truckload, LTL, and other freight modes.
Monitors and analyzes carrier performance data, tracking on-time delivery, tender acceptance, claims rate, and service consistency.
Negotiates freight rates and contract terms with carriers for assigned lanes, coordinating with the Director of Transportation as required.
Maintains carrier database and qualification records, ensuring documentation is current and compliant with regulatory and organizational requirements.
Collaborates with internal logistics, procurement, and demand planning teams to align carrier capacity with forecasted freight volumes.
Identifies underperforming carriers and initiates corrective action processes, including root cause analysis and performance improvement planning.
Supports bid and RFP processes for carrier selection, developing lane specifications, evaluating proposals, and recommending award decisions.
Monitors freight market conditions and carrier capacity trends, providing analysis and recommendations to support transportation planning.
Uphold and lead participation in Corporate Responsibility initiatives, including recycling, social advocacy, and MMAD volunteering opportunities.
This position has food safety responsibilities.
Perform other duties as assigned.
Skills:
Transportation Management
Carrier Management
Freight Management
Supply Chain Management
Contract Negotiation
Request For Proposal (RFP)
Logistics Management
Data Analysis
Vendor Management
Performance Management
Continuous Improvement
Negotiation
Qualifications:
Bachelor’s degree preferred in Supply Chain Management, Logistics, Business Administration, or a related field.
2-3 years of experience in transportation, carrier management, or logistics; or 1-2 years of experience with an advanced degree.
Proven subject matter expertise in carrier vetting, freight operations, or transportation procurement.
Strong knowledge of transportation modes, freight market dynamics, and carrier compliance requirements.
Ownership:
Carrier Vetting and Onboarding
Lane Strategy Execution
Carrier Performance Monitoring
Freight Rate Negotiation
Carrier Database Management
Metrics:
On-Time Delivery Rate by Carrier
Tender Acceptance Rate by Carrier
Freight Cost per Mile
Carrier Claims Rate
Lane Coverage and Capacity Utilization
Supervisory: This job has no supervisory responsibilities.
Physical Demands:
This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.
FLSA Status: Exempt

Skills
Data Analysis, Agile, Negotiation, Onboarding, Supply Chain Management, Procurement, Logistics Management, Vendor Management, Documentation