DevOps Engineer (Azure / GCP)

General Information
Job Title: DevOps Engineer (Azure / GCP)
Location: Bangalore, India (Hybrid, minimum 3 days a week in the office; candidates within commuting distance of the office are preferred)
Employment Type: Permanent, Full-Time
Level: Mid-Senior, Individual Contributor
Reporting Line: Head of Corporate Technology
Shift Timings: 2:00 PM - 11:00 PM IST
Application Deadline: Open until filled
Requirements
About Fulfillment IQ (FIQ)
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
Role Overview
As a DevOps Engineer in FIQ's Corporate Technology team, you will own the day-to-day administration of the infrastructure that runs FIQ's internal platforms and applications. You will provision and maintain cloud resources, support new application deployments end to end, and keep our Linux-based environments secure, reliable, and well documented.
This is a new, hands-on individual contributor role based in our Bangalore office. You will start by working closely with the Head of Corporate Technology and the Corporate Technology team to learn our systems, and over time you will also partner with FIQ's Technology Delivery team. We welcome candidates with either a Microsoft Azure or a Google Cloud Platform (GCP) background.
Key Responsibilities
Provision and administer infrastructure for new and existing applications, including DNS configuration, SSL/TLS certificates, and Kubernetes (AKS) resources
Administer and maintain Linux (Ubuntu) servers, including patching, hardening, troubleshooting, and performance tuning
Write and maintain Bash scripts to automate routine administration and operational tasks
Build, maintain, and improve CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins) for reliable, automated deployments
Manage cloud resources on Azure and/or GCP using infrastructure as code (Terraform, Bicep), with a focus on security, scalability, and cost-efficiency
Provide day-to-day infrastructure support to internal teams; troubleshoot production issues, perform root cause analysis, and implement long-term fixes
Monitor system health and application performance using observability tools (Azure Monitor, Grafana, Prometheus, Datadog, etc.)
Support ISO 27001 and SOC2 compliance activities by providing evidence, implementing controls, and following security standards
Document infrastructure, runbooks, and operational procedures for knowledge sharing
Qualifications & Skills
Bachelor's degree in Computer Science, Information Technology, or related field
4-6 years of hands-on experience as a DevOps Engineer, Infrastructure Engineer, or similar role
Strong hands-on Linux administration experience, preferably Ubuntu. This is essential: all of our servers are Linux-based
Strong Bash scripting skills; working with the Linux command line should feel natural to you
Hands-on production experience with Microsoft Azure or Google Cloud Platform (GCP), matching the certification you hold
Working knowledge of DNS, SSL/TLS certificate management, and networking fundamentals
Experience with containerization and Kubernetes (Docker, AKS or GKE)
Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins) and infrastructure as code (Terraform, Bicep)
Ability to work from the Bangalore office a minimum of 3 days per week
Mandatory Certifications
Candidates must hold at least one of the following active certifications, supported by hands-on experience on the same cloud platform:
Microsoft Azure
AZ-104: Microsoft Certified: Azure Administrator Associate, OR
AZ-305: Microsoft Certified: Azure Solutions Architect Expert
Google Cloud Platform (GCP)
Google Cloud Professional Cloud DevOps Engineer, OR an equivalent Google Cloud Professional certification
Preferred Qualifications
Additional certifications such as Azure DevOps Engineer Expert (AZ-400) or Certified Kubernetes Administrator (CKA)
Hands-on experience across both Azure and GCP
Scripting experience in Python or PowerShell in addition to Bash
Exposure to security automation, secrets management, and DevSecOps practices
Prior experience supporting ISO 27001 or SOC2 audits
Month-to-Month Activities (Summary)
Months 1-2: Learn FIQ's systems and environments alongside the Corporate Technology team; take ownership of routine provisioning and infrastructure support requests
Months 3-4: Automate recurring administration tasks, improve monitoring and alerting, and support application deployments
Months 5-6: Support security reviews and compliance activities, patch and harden systems, and prepare for disaster recovery drills
Months 7-9: Refine infrastructure as code and CI/CD pipelines; begin partnering with the Technology Delivery team on deployments
Months 10-12: Review cloud costs and optimisation opportunities, and update documentation, runbooks, and compliance evidence
Key Performance Indicators (KPIs)
Provisioning Turnaround: Time taken to deliver infrastructure requests (DNS, certificates, AKS resources, environments)
System Uptime: Overall availability and reliability of production environments
Mean Time to Recovery (MTTR): Average time taken to restore service after an incident
Change Failure Rate: Percentage of deployments or changes causing service degradation or failure
Infrastructure Automation Coverage: Percentage of infrastructure and routine tasks managed through automation and code
Our Hiring Process
Culture Fit Interview: With FIQ's People team
Technical Interview: 45-60 minutes with a senior Corporate Technology engineer, covering technical concepts and your past experience
Final Practical Assessment: In person at our Bangalore office, up to 2 hours. A live, hands-on working session with the Head of Corporate Technology (designed to be completed in about 90 minutes)
Why You'll Love Working Here
At Fulfillment IQ, we don't just build supply chain solutions—we build careers, friendships, and unforgettable experiences. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.
Here's what makes working with us a rewarding experience:
Work That Matters
Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won't just meet expectations, it'll set new ones.
Career Growth That Matters
We're serious about growth. Whether it's training, mentorship, or new challenges, we'll help you go from good to exceptional.
Flexibility to Thrive
Our hybrid setup combines collaborative in-office days with flexibility to help you balance work and life effectively.
We Celebrate You
From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.
A Collaborative Culture
Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.
Perks You'll Appreciate
Health and Wellness
Comprehensive group medical insurance for you and your family, in line with local practice
Employee wellness programs where applicable
Time Off
Competitive paid time off, sick leave, and public holidays
Flexible leave policies that respect local labour standards
Retirement and Financial Security
Statutory retirement and social security contributions (Employees' Provident Fund, Employees' State Insurance where applicable, and gratuity)
Employee stock options (ESOP), where applicable
Professional Growth
Dedicated learning and development budget, with support for skills, leadership, and career progression
Flexible Work
Hybrid work model with flexibility aligned to team and business needs
Additional Perks
Equipment and workstation allowances, internet and business travel reimbursements, team events and offsites

Skills
Azure, GCP

Experience
4-6 yrs

Work arrangement
Hybrid