Sales Operation Specialist Thailand

Position Summary
Responsible for supporting end-to-end Sales Operations and Logistics activities by managing customer orders, delivery schedules, demand forecasts, consignment dispatches, and accounts receivable follow-up. Coordinate closely with customers, sales teams, suppliers, logistics providers, and internal stakeholders to ensure efficient order fulfillment, smooth import operations, timely domestic deliveries, and compliance with company policies and regulatory requirements.
Essential Functions
Process customer purchase orders via email and Web-based EDI. Maintain customer databases and update contact information in SAP
Prepare and process sales orders,credit memos, debit memos, proforma invoices, and sales return orders in SAP
Track customer orders and ensure timely delivery and fulfillment. Follow up on pending customer orders, billing, and payments
Maintain accurate records of sales transactions. Ensure compliance with company policies and trading regulations
Review and confirm customer delivery requirements, schedules, and shipping instructions. Create and process shipment transactions in SAP upon customer order
Generate Delivery Orders, Picking Lists, Invoices, and related shipping documents accurately and on time in SAP
Liaise with logistics and warehouse teams to ensure order accuracy and timely dispatch
Support other logistics and administrative activities assigned by management
Bachelor’s Degree
Minimum 2-3 years of customer service or sales experience. (Experience in the automotive industry is preferred)

Skills
SAP

Employment type
Full-time

Work arrangement
No