Retail Store Manager

Funko Overview
Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.
But what does Funko do?
Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world.
Our retail stores are an immersive journey through the Funko-verse that offer our fans an experience they will never forget! The Retail Store Manager is responsible for owning the day-to-day operations and performance of their assigned location. This role leads the store team, ensures operational excellence, and delivers a consistent, engaging fan experience. The Retail Store Manager is a hands-on leader who drives sales, develops the team, and ensures the store runs efficiently and effectively every day. While accountable for achieving financial targets, this role focuses on execution, team leadership, and operational consistency, partnering with leadership on broader strategies. This position would report directly to the Retail General Manager.
What You’ll Do
Store Operations & Execution
Lead all aspects of daily store operations, ensuring smooth and efficient execution
Manage scheduling, labor planning, and floor coverage to meet business needs
Maintain high standards across merchandising, inventory, and visual presentation
Ensure operational processes are followed, including inventory management, shipment processing, and stockroom organization
Oversee facility needs and ensure a safe, clean, and organized environment
Sales & Performance
Drive store performance to consistently meet or exceed sales and payroll targets
Monitor daily and weekly business trends and take action to improve results
Execute company initiatives, promotions, and product launches effectively
Partner with leadership to identify opportunities and implement localized actions to drive traffic and sales
Team Leadership & Development
Hire, train, and develop a high-performing store team
Provide consistent coaching, feedback, and performance management
Lead by example on the sales floor, setting the standard for customer engagement and service
Foster a positive, inclusive, and accountable team culture
Develop leadership to support daily execution
Fan Experience
Deliver a consistent, high-quality fan experience aligned with Funko’s brand and values
Ensure the team creates engaging, welcoming interactions with every customer
Resolve customer concerns quickly and professionally
Build relationships with repeat customers to drive loyalty
Inventory & Merchandising
Oversee inventory accuracy, including cycle counts and stock control processes
Ensure timely and accurate processing of shipments, transfers, and damages
Maintain stockroom organization and product flow to the sales floor
Execute merchandising direction and collaborate with partners on product placement and assortment
Collaboration & Communication
Partner with corporate teams on product launches, training, and operational priorities
Communicate store performance, challenges, and opportunities to leadership
Support local marketing and community efforts as needed
What You’ll Bring
3+ years of retail leadership experience
Proven ability to drive sales and manage store operations effectively
Strong people leadership skills with experience coaching and developing teams
Highly organized with strong attention to detail and execution
Ability to multitask and adapt in a fast-paced retail environment
Passion for delivering great customer experiences
Interest in pop culture and fandom trends
Strong communication and interpersonal skills
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Open and flexible availability
Salary Information
The base salary range for this position in the selected city is $70,304 - $82,000 annually.​ Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Work Environment
The noise level in the work environment is usually moderate. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
This position is On-Site based in Hollywood, CA.

Skills
Excel, Payroll, Inventory Management

Experience
3+ yrs