Chief Commercial Officer

Chief Commercial Officer (CCO)Detailed Job DescriptionJob Overview
The Chief Commercial Officer (CCO) is responsible for leading the company's overall commercial strategy, revenue generation activities, sales operations, customer relationship management, and business growth initiatives. This role provides executive leadership across commercial functions to strengthen market competitiveness, expand customer relationships, improve revenue performance, and maximize long-term business value.
The Chief Commercial Officer works closely with the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operating Officer (COO), and other members of the executive leadership team to establish commercial priorities and align business development, sales, marketing, and customer engagement strategies with corporate objectives. The position plays a critical role in driving sustainable revenue growth, developing strategic partnerships, expanding market presence, and strengthening the company's overall commercial performance.
Key ResponsibilitiesI. Commercial Strategy and Executive Leadership
Develop and execute the company's overall commercial strategy in alignment with corporate objectives, market opportunities, and long-term growth plans. Establish commercial priorities, revenue targets, business development frameworks, and performance standards to strengthen the company's competitive position. Provide strategic guidance to senior management on commercial opportunities, market positioning, pricing strategies, and business expansion initiatives.
II. Sales Strategy and Revenue Growth
Oversee the company's sales organization and commercial activities to achieve revenue targets, improve sales performance, and expand market share. Establish sales strategies, customer acquisition plans, revenue forecasts, and account development priorities. Monitor sales pipelines, evaluate business performance, and implement initiatives to improve sales productivity, customer conversion rates, and overall commercial results.
III. Business Development and Market Expansion
Lead business development initiatives to identify new markets, customer segments, distribution channels, and revenue opportunities. Conduct market assessments and competitive analysis to evaluate potential growth areas and commercial risks. Collaborate with business development and regional management teams to develop market entry strategies, expand geographic coverage, and strengthen the company's presence in existing and emerging markets.
IV. Strategic Partnerships and Commercial Negotiations
Establish and maintain strategic relationships with key customers, business partners, distributors, suppliers, and industry stakeholders. Lead major commercial negotiations, partnership agreements, distribution arrangements, and high-value business contracts. Work closely with legal, finance, and operational teams to evaluate commercial terms, contractual obligations, and financial implications while ensuring that agreements support the company's strategic interests.
V. Customer Relationship and Account Management
Oversee customer relationship management strategies to strengthen customer satisfaction, retention, and long-term commercial value. Establish frameworks for managing key accounts, monitoring customer requirements, and addressing major commercial issues. Collaborate with customer success and account management teams to improve service delivery, identify additional business opportunities, and build sustainable relationships with strategic customers.
VI. Pricing Strategy and Commercial Performance Management
Develop and oversee pricing policies, commercial models, margin management strategies, and revenue optimization initiatives. Evaluate market conditions, customer demand, competitive pricing, and cost structures to support profitable business decisions. Establish key performance indicators (KPIs) to monitor revenue growth, gross margins, sales productivity, customer retention, and commercial profitability. Provide regular performance reports and recommendations to executive leadership.
VII. Cross-Functional Collaboration and Corporate Alignment
Work closely with marketing, finance, operations, product management, legal, and customer service departments to ensure that commercial strategies are effectively implemented throughout the organization. Coordinate product positioning, marketing campaigns, sales execution, contract delivery, and customer engagement initiatives. Ensure that commercial commitments are aligned with operational capabilities, financial objectives, and corporate policies.
VIII. Commercial Team Leadership and Organizational Development
Lead and develop the company's commercial organization, including sales directors, business development managers, regional commercial leaders, account management teams, and other related personnel. Establish departmental objectives, performance expectations, talent development programs, and accountability structures. Promote a culture of customer focus, commercial discipline, collaboration, and continuous improvement while strengthening the company's long-term revenue generation capabilities.
QualificationsEducation Background
Bachelor's degree in Business Administration, Marketing, Finance, Economics, Sales Management, International Business, or a related field. A master's degree in Business Administration (MBA), Strategic Management, Marketing, or Finance is preferred.
Work Experience
Typically 15–20 years of progressive professional experience in commercial management, sales leadership, business development, strategic partnerships, or corporate growth, including at least 8 years in senior management or executive leadership positions.
Demonstrated experience leading commercial organizations, developing revenue growth strategies, managing major customer relationships, negotiating high-value commercial agreements, and expanding market presence. Strong knowledge of sales operations, pricing strategy, market analysis, financial performance management, and commercial negotiations is essential. Experience overseeing multi-regional sales teams, managing strategic accounts, or leading large-scale commercial expansion initiatives is highly desirable.

Skills
Product Management, Business Development, Account Management, Customer Success

Experience
15-20 yrs

Work arrangement
Yes