Accounts Receivable – Voice (Healthcare)

Hiring for Medusind — via Flexiple, the recruiting partner on this role.
About Company
Join a US healthcare organisation in the RCM space, supporting healthcare claims and accounts receivable operations.
Job Roles & Responsibilities
Outbound insurance calls for claim status and eligibility.
Follow up unpaid claims and AR reports.
Document denials and appropriate next actions.
Insurance follow-up, patient calling and provider outreach as required.
Maintain daily logs and meet targets and SLAs.
Adhere to security, quality and client guidelines.
Escalate issues promptly.
Ideal Candidate Profile
Experience working with healthcare claims and denials, including hospital or physician billing.
Clear, fluent English communication for outbound insurance calls and voice-based processes.
Ability to document claim status, follow up outstanding balances, and work accurately against targets and SLAs.
Availability for US-aligned evening or night shifts.
Hiring Process
Internal HM Review.
Flexiple Interview focused on English fluency, healthcare claims experience and role logistics.
Profile Shortlisting.
What We Offer
Opportunities in Mumbai (Marol Andheri), Chennai (Arcot Road, Vadapalani), and Ahmedabad (Prahlad Nagar Off S.G. Highway).
Shift options: 8:00 PM to 5:00 AM or 5:30 PM to 2:30 AM.
Drop-only transport within 25 km in Mumbai and Chennai, and 35 km in Ahmedabad.
Hands-on work across healthcare insurance follow-up and accounts receivable operations.
Originally posted on: 10 Oct 2026

Work arrangement
Yes