Warehouse Floater and Backup Driver - Permanent Full-Time - Montreal QC

The Warehouse floater position performs general warehouse work that involves the process of shipments, spot check, sort, consolidate load and document shipments with incredible accuracy and navigate our platform smoothly. They switch from fulfillment where they are picking and packing and sorting inventory to back end processing where they process and sort shipments and greet customers and then to general warehouse work. You will ensure shipments comply with customs laws - our business depends on it. You will also assist the fulfillment department when needed with picking and packing orders, receiving and sorting inventory
It is important for our warehouse floater to connect with teammates and clients alike. In addition to being able to get your thoughts across clearly, we want you to listen to others, be curious and ask questions, display empathy and show an interest in others.
You will collaborate with your teammates to find more efficient, cost-effective ways of doing things that are values-driven and aligned with our strategic anchors.
You work primarily out of our Montreal, QC location.
Responsibilities:
Process shipments meticulously
Consolidate shipments and bags on skids to maximize space on trucks
Wrap and label skids according to business protocols to facilitate compliance checks
Load and unload skids on/off trucks with the use of a pallet jack
Conduct spot checks when necessary
Maintain a clean and tidy warehouse and branch
Process supply orders and inventory
Pick and pack orders
Receive and Sort inventory
Greet customers while representing Chit Chats’ brand and values.
Offer consultative service, answer questions and make product and service recommendations.
Process shipments meticulously including scanning, sorting and loading onto skids.
Take inventory and place orders for supplies.
Extra duties from time to time
Responsibilities to Team
Follow company policies and procedures to a T.
Follow compliance procedures
Maintain a log of escalations and provide summary reports to management
Helping teammates to ensure effective and low-cost procedures
Maintain good communication between team members
Extra tasks or projects from time to time
Back Up Driver (on-call as needed basis).
Responsibilities
Safely transport client shipments on time
Safely operate company vehicles
Conduct inspection of vehicles for mechanical operation and/or safety issues
Review and Report daily/weekly/Monthly maintenance
Immediately report defects/safety issues/maintenance needs, accidents or violations
Document and log work/rest periods in accordance with regulatory requirements and/or company policies.
Vehicles must be kept in a clean manner at all times, garbage and personal belongings must be removed at the end of each shift
Ability to drive 3 ton and 5 ton trucks based on operational needs
Comply with laws/ regulations as well as with company policies and procedures
Load and unload vehicles as required
Collect and verify delivery instructions and shipment manifest
Collect all supplies/returns and verify against daily route to ensure deliveries are made
Ensure pick up and delivery are done timely and efficient manner
Communicate delays with the dispatch officer in a timely manner
Use Chit Chats platform and other technology deemed necessary by the company to complete the trip (i.e scan client batches, scan return batches).
Work with supporting departments, such as compliance, branch staff,& warehouse staff in order to successfully complete trips.
Support branch staff with scanning and sorting for EOD departures.
Responsibilities to Team
Help assist the branches when they are short staff.
Responsible to ensure full compliance with all company safety and risk management policies and procedures
Open and close branches when needed.
Follow company policies and procedures to a T.
Follow compliance procedures.
Contribute to a log of escalations and provide summary reports to management.
Help teammates to ensure effective and low-cost procedures.
Maintain good communication between team members.
Extra tasks or projects from time to time.
Must possess a valid drivers license and maintain it during the course of employment
Minimum three years commercial experience driving
Clean CVOR (must report any major infractions at time of hire).
Working knowledge of applicable truck driving rules and regulations
Adaptability and foresight to handle unexpected situations (traffic, mechanical failure, weather conditions, etc.)
Capacity for rapport and relationship building with supporting departments, partners and Border Officials
Willing to submit to background/drug checks as required and provide employment recommendations
Ability to lift up to 50lbs

Skills
Risk Management

Experience
3+ yrs

Employment type
Full-time

Work arrangement
No