Casual Security Officer - Crown Casino

About the Company
As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.
About the role
The position is primarily responsible for providing a security presence whilst remaining alert and focused. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will build strong relationships with your internal stakeholders. This will be offered as an initial casual contract and upon successful completion of relevant onsite training requirements, transitioned to full-time. Duties include but are not limited to:
Patrol and monitor the premises to identify and respond to security risks.
Respond promptly to alarms, incidents and emergencies.
Manage access control and identification verification at the point of entry to gaming area.
Work a 24/7 rotating roster.
Respond to incidents involving patrons, visitors, staff and contractors in a calm and professional manner.
Assist with managing disputes and challenging situations while maintaining a professional approach.
Liaise with Casino staff, emergency services and Victoria Police when required.
Complete accurate incident reports and maintain appropriate security documentation.
Provide a high level of customer service to staff, customers and visitors.
Skills & experience
Full Australian working rights
Current Victorian Security Licence
Valid First Aid Certificate
Valid CPR Certificate
Relevant Gaming Licence
Ability to successfully complete in house training requirements.
Master licence –409-987-30S
How to apply
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

Skills
Documentation