Senior Manager – Pre‑Sales / Sales

Role: Senior Manager – Pre‑Sales / Sales
Seniority Level: Senior
Required Experience: 5+ years (inferred)
Location: Hyderabad, Telangana, India (On-site)
Key Responsibilities:
- Lead and develop a team of Business Development Managers and Associates (5+ managers, 50+ associates) to meet and exceed sales‑qualified lead targets.
- Own the full pre‑sales cycle: outbound outreach, lead qualification, follow‑ups, and closing while maintaining optimal Customer Acquisition Cost.
- Coach, monitor, and continuously improve team performance; maintain detailed lead interaction databases and provide feedback to marketing.
- Handle escalations, ensure high‑quality customer experience, and deliver career counseling to prospects about the programs.
Good‑to‑Have Skills/Technologies:
- CRM tools (e.g., Salesforce)
- Data‑analysis tools (e.g., Microsoft Excel, Power BI)
- Sales enablement platforms (e.g., Outreach, HubSpot)
- Learning Management System (LMS) familiarity
- Business intelligence dashboards
- Marketing automation basics (e.g., Mailchimp)
Must‑Have Soft Skills/Technologies:
- Excellent written and verbal communication
- Strong interpersonal / relationship‑building skills
- Presentation skills
- Empathy and patience
- Sales mindset / target‑driven attitude
- Customer service orientation
- Self‑motivation and results‑orientation
- Adaptability to fast‑paced startup environment
- Team leadership and coaching ability
Good‑to‑Have Soft Skills/Technologies:
- Strategic thinking / business acumen
- Conflict resolution and escalation handling
- Ability to work cross‑functionally with marketing and product teams
- fluency in regional language(s) beyond Hindi (advantage)

Skills
Power BI, Excel, Business Development, Salesforce, CRM

Experience
5+ yrs

Work arrangement
No