Senior Data Centre Technician

As our Senior Data Centre Technician, you will provide support to our site Facility Manager assisting with the day to day operations by providing high quality & efficient technical maintenance and customer service. As our Senior you will be the lead SME for the team of Data Centre Technicians and be required to participate in an on-call roster.
What you’ll do:
Ensure the safe, secure, and reliable operation of the data centre by managing WHS, security, and critical facility systems
Perform HV switching as directed
Coordinate customer provisioning requests, ensuring work is completed accurately, on time, and to a high standard
Manage contractors, workloads, and staffing resources to meet operational demands and SLAs
Plan and maintain cabling infrastructure capacity to support customer growth and ensure service availability
Act as the facility Subject Matter Expert (SME) for communications infrastructure, including cabling, power monitoring, rack locking, and environmental monitoring
Assist with customer equipment installation, facility maintenance, and day-to-day operational activities
What you need:
Strong customer service skills, with experience managing customer queries and escalations
Excellent planning, organisation, and problem-solving abilities
Knowledge of data centre operations, including rack management, IT equipment installation, power, and cooling systems
Experience with structured cabling, cable management, and quality assurance
Eagerness to learn about high-density power systems and advanced cooling technologies
Familiarity with building management and monitoring systems (desirable)
Relevant electrical or telecommunications installation/testing qualifications (desirable)
Basic understanding of the ITIL framework (desirable)
This opportunity will see you working with world leaders in our space. Join our journey now and be an integral part of our ongoing success.
5+ years of Data Centre / critical environment facilities management
Exposure to multiple, diverse technologies and processing environments.
Electrical/mechanical trades cert would be advantages
Must be an Australian Citizen for Security Clearance

Experience
5+ yrs

Employment type
Full-time

Work arrangement
No