Customer Experience Lead

Customer Experience Lead
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
What you’ll do:
Responsibilities:
Supports sales processing activities for assigned areas and processes for Networking Services
Learns requirements and develops capability in all areas of sales processing
Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues
Learns and practices basic analysis
Implements specified changes to processes and tools to improve performance, efficiency and customer satisfaction
Develops understanding of internal and external relationships with stakeholders for performance expectations and needs
What you need to bring:
Education and Experience Required:
Bachelor's degree in Business Management or equivalent
Typically 0-4 years’ experience
Knowledge and Skills:
Basic understanding of business and sales processing tools, systems and practices
Good analytical, statistics and problem solving skills.
Good written and verbal communication skills
Mastery in English and local language.
Shift:
EMEA/ AMS
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.
Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
#india#operations
Job:
Sales Operations
Job Level:
Entry
HPE is an Equal Employment Opportunity/