Critical Facilities Manager

The Critical Facility Manager (CFM) is responsible for the overall leadership, operation, and performance of mission-critical facility services supporting a 24/7 data center environment. This role provides on-site leadership for operations teams, ensures compliance with contractual and client requirements, and oversees the safe, reliable operation of mechanical, electrical, controls, and vendor-supported systems.
The CFM serves as the primary on-site operational point of contact for the client and coordinates across internal teams, technicians, vendors, OEMs, and subcontractors to maintain uptime, safety, procedural discipline, and operational excellence. This role is especially important during site startup, integrated systems testing (IST), commissioning support, turnover, and transition into steady-state operations.
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM
ABM Benefits Information
Required Qualifications
Minimum 7-10 years of experience in mission-critical facilities, data center operations, critical environments, or closely related infrastructure operations.
Direct experience supporting hyperscale, colocation, enterprise, or large-scale data center environments strongly preferred.
Prior experience leading technical teams in a 24/7 critical facility environment.
Demonstrated knowledge of critical electrical infrastructure, including switchgear, UPS systems, generators, ATS/STS equipment, electrical distribution, and emergency power operations.
Demonstrated knowledge of critical mechanical infrastructure, including chillers, CRAH/CRAC units, pumps, cooling systems, airflow management, BAS/BMS controls, and redundancy strategies.
Experience with SOPs, MOPs, EOPs, change control, incident response, root cause analysis, and risk mitigation in a critical environment.
Ability to read and interpret technical documentation, one-lines, P&IDs, sequences of operation, equipment manuals, maintenance procedures, and commissioning documents.
Strong understanding of uptime expectations, SLA/CPI performance requirements, client reporting, and operational risk management.

Skills
Airflow, Risk Management, Documentation